100% Floor Hostess Referent — Hirslanden Klinik
NewCHF 49'500 - 75'000
Hirslanden Klinik · Genève (GE)
- Location
- Genève
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 49'500 - 75'000
Role overview
Work location: Hirslanden Clinique des Grangettes | Geneva Date of employment: By agreement Type of employment: Permanent reference number: 65913 As the largest medical network in Switzerland, we set standards with our clinics, outpatient surgery centers and emergency services.
Top-notch medical quality and individual well-being are at the center of our concerns.
YOUR MISSION Promote and provide quality services according to the model of professional practice and the institution.
- Work location: Hirslanden Clinique des Grangettes | Geneva Date of employment: By agreement Type of employment: Permanent reference number: 65913 As the largest medical network in Switzerland, we set standards with our clinics, outpatient surgery centers and emergency services.
- Top-notch medical quality and individual well-being are at the center of our concerns.
- Great sense of personal service
- Customer attitude: discreet, available, outgoing and empathetic
- You will benefit from attractive employment conditions including, in particular, opportunities for continuing training and development throughout your professional career with us, as well as social benefits and other attractive benefits.
Key requirements
- Great sense of personal service
- Customer attitude: discreet, available, outgoing and empathetic
- Available and flexible in working hours (including weekends, public holidays)
- Have a sense of involvement and personal investment Desire an operational position
- Ability to adapt to change and be a vector of it
- Knowledge of common IT tools WE OFFER YOU In addition to an attractive workstation, you will integrate a dynamic team who look forward to welcoming you to a human-sized structure.
- For an optimal balance between professional and private life, we offer our employees different contractual models, including part-time and the FLEXible contract.
- There is also the possibility of benefiting from up to 7 weeks of vacation thanks to our “Leave-Plus” offer.
- Be guarantor of the experience and satisfaction patient, according to hotel criteria.
- You have a diploma from a hotel school or other training deemed equivalent
What the company offers
- You will benefit from attractive employment conditions including, in particular, opportunities for continuing training and development throughout your professional career with us, as well as social benefits and other attractive benefits.
Application process
- and ensure compliance on a daily basis with the processes defined by the hotel manager
- Be a facilitator by taking charge of the entire logistical part of the hospital stay
- Implement the hotel services of the service in collaboration with the care, cleaning and kitchen team
- YOUR APPLICATION The Human Resources Department is pleased to receive your complete application (CV, cover letter, diplomas and work certificates).
- Therefore, please apply exclusively online via our recruitment site.
Contacts
- Please note that for data protection reasons we cannot consider paper applications (which will not be returned) or applications sent by email.
Company and context
- Ensure the order and cleanliness of the rooms before and during the stay• Develop the catering offer (orders: menu, menu; room service, table service, visitor meals)• Manage requests of all kinds (flowers, concierge service, etc.)• Know how to anticipate the needs of each patient and her family• Organize the departure of patients (luggage, taxi)• Participate in the service and the organization of events on request (aperitif, dinner, etc.)• Be guarantor of the experience and satisfaction patient, according to hotel criteria. REQUIRED TRAINING
- You have proven experience, ideally in a luxury or healthcare establishment
- You are a native French speaker or close to a native speaker.
- In addition, very good knowledge of English is essential, another language would be an asset
- You have very good knowledge of quality standards in the hotel sector
- You have knowledge of HACCP hygiene standards.
Additional details
- Carry out service objectives and lead projects to improve and develop service provision.
- Apply and ensure compliance on a daily basis with the processes defined by the hotel manager
- Ensure the order and cleanliness of the rooms before and during the stay• Develop the catering offer (orders: menu, menu; room service, table service, visitor meals)• Manage requests of all kinds (flowers, concierge service, etc.)• Know how to anticipate the needs of each patient and her family• Organize the departure of patients (luggage, taxi)• Participate in the service and the organization of events on request (aperitif, dinner, etc.)• Be guarantor of the experience and satisfaction patient, according to hotel criteria.
- Have a sense of involvement and personal investment Desire an operational position
Notes and original content
- MAIN TASKS
- Team management
- YOUR PROFILE
- Have a sense of involvement and personal investment
- Desire an operational position
