VIC Manufacture Lounge Sales & Operations Manager — Jaeger-LeCoultre
- Location
- Meyrin
- Contract
- full-time
- Posted
- 27 days ago
Role overview
Reference code: JR130588 Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms.
Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents.
Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times.
- Reference code: JR130588 Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms.
- Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of more than 430 patents.
- VIC Client Development at our Manufacture Ensure exceptional VIC client treatment from initial contact through post-visit follow-up, fostering close collaboration with market teams and HQ departments Prepare the VIC Manufacture visit to ensure the right experience (ex. timepiece curation) Presentation of Grande Complication timepieces to VIC under the guidance of our Head of VIC Development Consolidate data and insights to facilitate client follow-up with close collaboration between markets and other HQ teams Prepare reporting on the commercial impact of our Manufacture Lounge Lounge Commercial Operations Excellence Manage day-to-day commercial operations of the Manufacture Lounge (including invoicing, CS, straps, stock management, compliance) Centralise and coordinate VICs Manufacture Lounge visits with multiple stakeholders (e.g.
- Client Experience Team, CRM, Hospitality) Contribute to the continuous enhancement of the Manufacture Lounge ambiance Share with our clients our Maison & timepieces savoir-faire Articulate the artistry behind perpetual calendars, tourbillons, minute repeaters, and our most intricate horological achievements Translate 190 years of savoir-faire into experiences that resonate with collectors worldwide Share the unique story of our Manufacture, where every component is conceived, crafted, and assembled under one roof Bridge the worlds of technical mastery and emotional wonder through compelling narratives WHAT ABOUT YOU?
Main responsibilities
- VIC Client Development at our Manufacture Ensure exceptional VIC client treatment from initial contact through post-visit follow-up, fostering close collaboration with market teams and HQ departments Prepare the VIC Manufacture visit to ensure the right experience (ex. timepiece curation) Presentation of Grande Complication timepieces to VIC under the guidance of our Head of VIC Development Consolidate data and insights to facilitate client follow-up with close collaboration between markets and other HQ teams Prepare reporting on the commercial impact of our Manufacture Lounge Lounge Commercial Operations Excellence Manage day-to-day commercial operations of the Manufacture Lounge (including invoicing, CS, straps, stock management, compliance) Centralise and coordinate VICs Manufacture Lounge visits with multiple stakeholders (e.g.
- Client Experience Team, CRM, Hospitality) Contribute to the continuous enhancement of the Manufacture Lounge ambiance Share with our clients our Maison & timepieces savoir-faire Articulate the artistry behind perpetual calendars, tourbillons, minute repeaters, and our most intricate horological achievements Translate 190 years of savoir-faire into experiences that resonate with collectors worldwide Share the unique story of our Manufacture, where every component is conceived, crafted, and assembled under one roof Bridge the worlds of technical mastery and emotional wonder through compelling narratives WHAT ABOUT YOU?
- Team-oriented mindset with strong leadership and coordination abilities Experience managing premium client experiences and operational logistics Ability to work autonomously while maintaining collaborative spirit with internal teams Fluent in French and English (other languages are strong advantages) Client and service orientation, operational excellence Strong retail understanding & storytelling mastery Sensitive to details & watch enthusiast Eager to participate in client and business development Discretion and diplomacy, natural communicator Capacity to understand multicultural environment Genuine passion for Grande Complication and Haute Horlogerie First luxury retail experience with proven track record Similar Jobs Manufacture Visits Coordinator Save Le Sentier, Switzerland Jaeger-LeCoultre Assistant Boutique Manager, Abu Dhabi Save Dubai, United Arab Emirates Jaeger-LeCoultre Sales Associate, Abu Dhabi Save Dubai, United Arab Emirates Jaeger-LeCoultre
Additional details
- WHAT WILL YOU DO AND HOW WILL YOU MAKE AN IMPACT?
- Responsibilities: VIC Client Development at our Manufacture Ensure exceptional VIC client treatment from initial contact through post-visit follow-up, fostering close collaboration with market teams and HQ departments Prepare the VIC Manufacture visit to ensure the right experience (ex. timepiece curation) Presentation of Grande Complication timepieces to VIC under the guidance of our Head of VIC Development Consolidate data and insights to facilitate client follow-up with close collaboration between markets and other HQ teams Prepare reporting on the commercial impact of our Manufacture Lounge Lounge Commercial Operations Excellence Manage day-to-day commercial operations of the Manufacture Lounge (including invoicing, CS, straps, stock management, compliance) Centralise and coordinate VICs Manufacture Lounge visits with multiple stakeholders (e.g.
Questions about this listing
What salary does Jaeger-LeCoultre offer for this role?
Jaeger-LeCoultre lists CHF 83'500 - 126'500 gross per year for this position in Meyrin. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Jaeger-LeCoultre offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Jaeger-LeCoultre during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at Jaeger-LeCoultre?
Use the "Apply now" button on this page — it links directly to Jaeger-LeCoultre's original listing at careers.richemont.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
