Special seller cash and customer service (F/H/D) — Société coopérative Migros Genève
- Location
- Gland
- Contract
- full-time
- Posted
- 11 days ago
Role overview
Join our team to help make every day unforgettable.
You will play a key role in providing an exceptional shopping experience.
Your passion for customer service and versatility will be your best assets to succeed in this challenging position.
- Join our team to help make every day unforgettable.
- You will play a key role in providing an exceptional shopping experience.
- You welcome, you listen and you advise customers.
- You ensure cash transactions and respond effectively to customer requests (returns, refunds, claims).
Main responsibilities
- You welcome, you listen and you advise customers.
- You ensure cash transactions and respond effectively to customer requests (returns, refunds, claims).
- You perform the tasks of managing a customer service caisse and flower department, advising customers, helping them find the perfect floral compositions for each occasion
- You answer phone calls and you ensure the transmission of communications and information.
Application process
- Application and contact Djaina Julliard Talent Acquisition Specialist LinkedIn
- Recruitment process Preselection of files We constantly review the applications received, pre-screen and forward them to the manager.
Contacts
- The decision to pursue or eliminate the recruitment process is communicated by telephone or e-mail.
- Return time: up to 3 weeks Professional interview During the professional interview, the manager and/or other specialized person, or even the team, asks specific questions about knowledge to accomplish the work.
- If possible, then there is more time to get to know the workstation and team in a broken stick discussion.
- Return time: up to 3 weeks Contract offer and establishment (digital) The main points of the contract are checked again after our verbal job offer.
- The establishment of the contract is then initiated by mutual agreement before being sent by e-mail for digital signature. Return time: up to 1 week Grado di occupazione: 903%
Company and context
- You contribute to the good organization of the caisse and sourco area and coordinate the breaks of the caisse team.
- You work with the team to ensure seamless and transparent communication, ensuring an exceptional customer experience. Required
- 2-5 years of experience: in the retail sector with customer contact
- Completed Professional Learning (CFC): Retail Manager Smile, versatility, patience and rigour
- Excellent communication skills and natural ease in customer contacts
- Customer orientation and solutions, great ability to keep calm, comfortable in a dynamic environment, stress resistance French (Good Mastery) Cosa offeriamo
- Occupational pension: Primary contributions, contributions from 20 years of age doubled by Migros and early retirement from 58 years of age.
- Food: Meal discount of Fr.4 (from purchases of 10.-) in Migros restaurants.
- Cumulus points: Reduction of 2% and 5% depending on assortments.
- Migros Bank: Interest at preferential rate and without charge for a savings account.
Additional details
- You work with the team to ensure seamless and transparent communication, ensuring an exceptional customer experience.
- Completed Professional Learning (CFC): Retail Manager Smile, versatility, patience and rigour
- Customer orientation and solutions, great ability to keep calm, comfortable in a dynamic environment, stress resistance French (Good Mastery)
- Application and contact Djaina Julliard Talent Acquisition Specialist
- The establishment of the contract is then initiated by mutual agreement before being sent by e-mail for digital signature. Return time: up to 1 week Grado di occupazione: 903%
Notes and original content
- Completed Professional Learning (CFC): Retail Manager
- Smile, versatility, patience and rigour
- Customer orientation and solutions, great ability to keep calm, comfortable in a dynamic environment, stress resistance
- French (Good Mastery)
- Cosa offeriamo
- The establishment of the contract is then initiated by mutual agreement before being sent by e-mail for digital signature.
- Return time: up to 1 week
- Grado di occupazione: 903%
Questions about this listing
What salary does Société coopérative Migros Genève offer for this role?
Société coopérative Migros Genève lists CHF 60'500 - 91'500 gross per year for this position in Gland. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Société coopérative Migros Genève offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Société coopérative Migros Genève during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Vaud?
EU/EFTA residents living in the border zone of the country adjoining Canton Vaud can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Vaud's cantonal migration office or with HR during the application.
How do I apply for this position at Société coopérative Migros Genève?
Use the "Apply now" button on this page — it links directly to Société coopérative Migros Genève's original listing at jobs.migros.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
