Senior Strategic Transformation Manager — EFG International AG
Role overview
<i>Enterprise & Strategic Transformation</i>
Main responsibilities
- Drive bank-wide transformation initiatives aligned with the long-term strategy of EFG
- Translate strategic priorities (growth, efficiency, client experience) into concrete transformation roadmaps.
- Support Executive Committee members in strategy execution and transformation governance.
- Prepare decision material for senior management and Board-level discussions
- Design and implement target operating models adapted to a relationship-driven private banking environment.
- Support optimization of front-to-back processes across:<ul><li> Client Relationship Management and Client Advisory
- Investment Services and Portfolio Management
- Operations and Middle Office
- Lead cost-efficiency and productivity initiatives while preserving service quality and client experience
- Lead business-driven digital initiatives including:<ul><li> CRM and client lifecycle management
Key requirements
- Pure Private Banking Expertise, with hands-on understanding of:<ul><li>Relationship-based private banking business model
- Investment products and services
- UHNW/HNW client expectations
- Strong sensitivity to confidentiality, risk culture, and reputational consideration<br>
- Transformation & Execution<ul><li>Enterprise and functional transformation
- Operating model design
- Business case development and benefits tracking
- Program and portfolio management
- Digital & Analytical Skills<ul><li>Ability to translate technology into business value
- CRM platforms, Front office / Investment applications and private banking core systems
- Process automation and digitalisation / AI in banking
- Data analytics and performance management
What the company offers
- Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
- Hands-on: Being proactive to rapidly deliver high-quality results
- Passionate: Being committed and striving for excellence
- Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset
- Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.<br>
Our Company
<br>EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. <br>EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.
<br><strong>Our Purpose and Mission</strong>
<br>Empowering entrepreneurial minds to create value – today and for the future.
We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.
<br><strong>Job Description</strong>
We are looking to onboard a manager with 10–15 years of experience within private banking and wealth management institutions. The objective is for them to join the Transformation Office as a Senior member and to drive strategic, operational, and digital transformation initiatives tailored to the specific culture, risk profile, and client-centric model EFG. MBA-qualified would be a plus, with strong execution capabilities and deep understanding of front-to-back private banking operations.
Useful keywords
- Pure Private Banking Expertise
- Investment products and services
- UHNW/HNW client expectations
- Strong sensitivity to confidentiality
- Transformation & Execution<ul><li>Enterprise and functional transformation
- Drive bank-wide transformation initiatives aligned with the long-term strategy of EFG
- Translate strategic priorities (growth
- Support Executive Committee members in strategy execution and transformation governance.