Customer Service Clerk D/F/I — OTTO'S AG
- Location
- Sursee
- Contract
- full-time
- Posted
- 18 days ago
Role overview
Your area of impact
Customer service: handling of telephone and electronic customer requests
Interface function: link to internal and external positions as well as suppliers
- Your area of impact
- Customer service: handling of telephone and electronic customer requests
Description
Your area of impact
- Customer service: handling of telephone and electronic customer requests
- Interface function: link to internal and external positions as well as suppliers
- Consulting: Contact persons regarding shipping and transport questions
- Data and system maintenance: maintaining information and data in the system
- Administration: processing of administrative tasks in kind Your profile
- Training: commercial training or comparable experience, of advantage from the furniture industry
- Language skills: Excellent German skills as well as negotiation-proof in French and/or Italian
- Working method: fast understanding, reliable and efficient working method
- Personality: customer-oriented, team-enabled and independent personality
- IT user competence: very good MS-Office user knowledge, SAP knowledge of advantage Area: Office Pensum: 80-100%
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Lucerne.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
Questions about this listing
What salary does OTTO'S AG offer for this role?
OTTO'S AG lists CHF 69'500 - 106'000 gross per year for this position in Sursee. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does OTTO'S AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with OTTO'S AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Lucerne?
EU/EFTA residents living in the border zone of the country adjoining Canton Lucerne can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Lucerne's cantonal migration office or with HR during the application.
How do I apply for this position at OTTO'S AG?
Use the "Apply now" button on this page — it links directly to OTTO'S AG's original listing at live.solique.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
