Director, Solution Specialist Manager, AI Business Solutions — Microsoft
- Location
- Switzerland
- Contract
- full-time
- Posted
- 9 days ago
Role overview
As the Director, Solution Specialist Manager, AI Business Solutions , you will lead a globally distributed team of solution specialists spanning the Americas, EMEA, and Asia, focused on driving growth across AI Business Solutions, Security, and Business Process.
This role includes engagement with Japanese top enterprise customers as part of the Microsoft Japan subsidiary, while blending expert-level AI, business process, and security solutioning with exceptional people leadership and business management capabilities.
A key expectation is to accelerate Frontier GTM/cross-solution area best practices, scale cross-geography learnings, and advance Microsoft’s Intelligence + Trust value proposition across regions and customer segments.
- As the Director, Solution Specialist Manager, AI Business Solutions , you will lead a globally distributed team of solution specialists spanning the Americas, EMEA, and Asia, focused on driving growth across AI Business Solutions, Security, and Business Process.
- This role includes engagement with Japanese top enterprise customers as part of the Microsoft Japan subsidiary, while blending expert-level AI, business process, and security solutioning with exceptional people leadership and business management capabilities.
- Customer Engagement and Partnership
- Serves as a customer and partner advocate across the Americas, EMEA, and Asia, including Japanese top enterprise customers as part of the Microsoft Japan subsidiary, offering feedback to business and solution area leaders to refine strategy, encourage continuous improvement, seize market opportunities, and build trust.
- Proven track record of delivering measurable business impact through strategic leadership, operational excellence, disciplined pipeline management, and customer-obsessed execution across complex solution portfolios.
- solutioning experience across AI Business Solutions, Security, and Business Process, with the ability to translate industry priorities into transformation opportunities
Main responsibilities
- Customer Engagement and Partnership
- Serves as a customer and partner advocate across the Americas, EMEA, and Asia, including Japanese top enterprise customers as part of the Microsoft Japan subsidiary, offering feedback to business and solution area leaders to refine strategy, encourage continuous improvement, seize market opportunities, and build trust.
- Encourages early engagement of strategic partners in the sales process to enhance customer adoption and accelerate value realization.
- Delivers insights and feedback to internal teams to improve go-to-market (GTM) strategies and execution.
- Guides the team in identifying and aligning sales plays with market, industry, and customer needs across AI Business Solutions, Security, and Business Process.
Key requirements
- Proven track record of delivering measurable business impact through strategic leadership, operational excellence, disciplined pipeline management, and customer-obsessed execution across complex solution portfolios.
- solutioning experience across AI Business Solutions, Security, and Business Process, with the ability to translate industry priorities into transformation opportunities
- Demonstrable experience in solution or services sales.
- Experience managing teams either through direct line management or matrix/project management.
- Bachelor's Degree in Computer Science, Engineering, Information Technology, Business Administration, Analytics, Data Science OR Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security OR equivalent experience.
- While specific locations are highlighted, we are open to considering candidates from other locations across Europe based on business needs. Solution Area Specialists M6
- The typical base pay range for this role across United Kingdom is £ 120,100.00 - £ 202,000.00 per year.
- Certain roles may be eligible for benefits and other compensation.
- Find additional benefits and pay information here:
- https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html
- The typical base pay range for this role across Switzerland is CHF 231,600.00
- CHF 470,000.00 per year.
Application process
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
- Microsoft is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
- If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Company and context
- Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
- As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
- Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
- Actively seeks to match solution scenarios with customer and partner organizations, focusing on how Microsoft’s offerings can complement and add value to business operations across complex regional, industry, and stakeholder environments.
- Acts as a trusted advisor to customers and partners, using expert-level solutioning and business insight to foster marketplace success.
- Advocates for customer support resources through Unified Support that help accelerate business value realization, transformation, and measurable impact. People Management
- Delivering success through empowerment and accountability by modeling, coaching, and caring.
- Model: Live our culture.
- Embody our values.
- Practice our leadership principles.
Additional details
- Advocates for customer support resources through Unified Support that help accelerate business value realization, transformation, and measurable impact.
- Invest in the growth of others and build diverse leadership capacity across AI Business Solutions, Security, and Business Process. Sales Operations and Pipeline Management
- Aligns resources, capability development, and opportunity management to support revenue growth, customer commitments, and measurable business impact. Sales Strategy and Execution
- While specific locations are highlighted, we are open to considering candidates from other locations across Europe based on business needs. Solution Area Specialists M6
Notes and original content
- Responsibilities
- People Management
- Invest in the growth of others and build diverse leadership capacity across AI Business Solutions, Security, and Business Process.
- Sales Operations and Pipeline Management
- Aligns resources, capability development, and opportunity management to support revenue growth, customer commitments, and measurable business impact.
- Sales Strategy and Execution
- Qualifications
- While specific locations are highlighted, we are open to considering candidates from other locations across Europe based on business needs.
- Solution Area Specialists M6
Questions about this listing
What salary does Microsoft offer for this role?
Microsoft lists CHF 68'000 - 103'000 gross per year for this position in Switzerland. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Microsoft offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Microsoft during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Microsoft?
Use the "Apply now" button on this page — it links directly to Microsoft's original listing at apply.careers.microsoft.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
