Customer Service employee, 60%, Geneva — ACTIV FITNESS
NewCHF 36'300 - 54'900
ACTIV FITNESS · Genf (GE)
- Location
- Genf
- Contract
- part-time
- Posted
- 2 days ago
SalaryCHF 36'300 - 54'900
Role overview
movemi AG (ACTIV FITNESS) is a subsidiary of the Migros Zurich cooperative and Switzerland's best performing fitness centre group.
To strengthen the member management service, we are looking for a flexible and committed customer service person.
- movemi AG (ACTIV FITNESS) is a subsidiary of the Migros Zurich cooperative and Switzerland's best performing fitness centre group.
- To strengthen the member management service, we are looking for a flexible and committed customer service person.
- Respond to requests from studio employees and clients by telephone and in writing in French.
- Processing and response to member claims and requests.
Main responsibilities
- Respond to requests from studio employees and clients by telephone and in writing in French.
- Processing and response to member claims and requests.
- Studios-Clients-Internal Departments turntable function.
- Subscription administration, modification or correction.
- Performing administrative tasks and other correspondence.
- Very varied correspondence in French and German. Required Experience: In customer service
- Completed Professional Learning (CFC): Commercial/administrative branch German (Good knowledge): German only oral
- Good computer skills, MS-Office.
- You're comfortable with accounting.
- You are engaged, don't let yourself be easily destabilized, communicative, flexible and expeditious.
Application process
- Application and contact Nicole Lambert HR Business Partner
- Recruitment process Preselection of files We constantly review the applications received, pre-screen and forward them to the manager.
Contacts
- The decision to pursue or eliminate the recruitment process is communicated by telephone or e-mail.
- Return time: up to 3 weeks Professional interview During the professional interview, the manager and/or other specialized person, or even the team, asks specific questions about knowledge to accomplish the work.
- If possible, then there is more time to get to know the workstation and team in a broken stick discussion.
- Return time: up to 3 weeks Contract offer and establishment The main points of the contract are checked again after our verbal job offer.
- The establishment of the contract is then initiated by mutual agreement before being sent by post. Return time: up to 3 weeks Grado di occupazione: 22%
Additional details
- Very varied correspondence in French and German. Experience: In customer service
- Completed Professional Learning (CFC): Commercial/administrative branch German (Good knowledge): German only oral
- You like working on an open-minded team.
- The establishment of the contract is then initiated by mutual agreement before being sent by post. Return time: up to 3 weeks Grado di occupazione: 22%
Notes and original content
- Very varied correspondence in French and German.
- Experience: In customer service
- Completed Professional Learning (CFC): Commercial/administrative branch
- German (Good knowledge): German only oral
- Cosa offeriamo
- The establishment of the contract is then initiated by mutual agreement before being sent by post.
- Return time: up to 3 weeks
- Grado di occupazione: 22%
