Customer Journey & Direct Chanels Intern — MSC Group
NewCHF 51'100 - 90'500
MSC Group · Geneva (GE)
- Location
- Geneva
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 51'100 - 90'500
Role overview
Where passion meets opportunity
Discover your journey into the extraordinary. Your Purpose
Join Explora Journeys for an exciting internship focused on analytics, performance tracking, and insight generation across the Customer Journey and across Direct Channels (DTC).
- Where passion meets opportunity
- Discover your journey into the extraordinary. Your Purpose
Additional details
- Discover your journey into the extraordinary.
- This role is ideal for someone passionate about data analysis, insights generation, and dashboard creation, with a strong interest in improving employee and guest experience as well as direct channel sales through measurable impact. The objective of the role is two-fold:
- optimize DTC performance by identifying and activating key growth levers that improve revenue generation in Business-to-Consumer (B2C) sub-channels across markets, increasing conversion, channel effectiveness and operational and investment efficiency Location: Geneva, Switzerland (On-site)
- Contract Duration: 6 months from August/September 2026
- Ensure data accuracy, consistency, and alignment across Customer Journey deliverables and reporting.
- Prepare executive-ready presentations, with clear data-based recommendations to support decision-making, leveraging data visualization combined with depth of insights. Your Journey so far
- Currently enrolled in Business, Data Analytics, Hospitality, or a related field School Agreement is mandatory
- Advanced Excel skills; knowledge of dashboarding tools (e.g. Power BI, Tableau) is a plus
- Strong communication skills, with the ability to translate data into structured insights
Notes and original content
- Your Purpose
- This role is ideal for someone passionate about data analysis, insights generation, and dashboard creation, with a strong interest in improving employee and guest experience as well as direct channel sales through measurable impact.
- The objective of the role is two-fold:
- optimize DTC performance by identifying and activating key growth levers that improve revenue generation in Business-to-Consumer (B2C) sub-channels across markets, increasing conversion, channel effectiveness and operational and investment efficiency
- Location: Geneva, Switzerland (On-site)
- Your Impact
- Customer journey
- Direct Channels
- Prepare executive-ready presentations, with clear data-based recommendations to support decision-making, leveraging data visualization combined with depth of insights.
- Your Journey so far
