Business Application Supporter m/w/d — Victorinox
- Location
- Ibach-Schwyz
- Contract
- full-time
- Posted
- 2 days ago
Role overview
General information Code 2026-249 DESCRIPTION OF THE AUTHORITY Job title Business Application Supporter m/f/d Description of tasks
- Responsibility for the 2nd-level support of the ERP solution COMARCH
- Independent prioritization, analysis and processing of support tickets
- Active follow-up of support cases and ensuring rapid and sustainable solution finding
- Development of optimizations for quality assurance, standardization and automation of ERP processes
- Creation and maintenance of comprehensible documentation (internal department and key user-specific)
- Collaboration in release upgrades and international rollouts
- Planning and implementation of training and workshops for key users
- Advice and support for business contacts as well as analysis, evaluation and implementation of professional requirements and new functionalities in the assigned area of responsibility
- Close cooperation with internal stakeholders and external partners and suppliers
- Implementation of planned maintenance windows and use in the Pikettdienst Profil
- Completed computer science, business informatics or equivalent training
- Experience in application or ERP support, ideally in an industrial environment
- Good knowledge of ERP systems
- Experience with COMARCH is beneficial
- Knowledge of IT Service Management (ITIL Foundation) is an advantage
- Strong analytical skills as well as a structured and solution-oriented working method
- High personal responsibility and independence in the handling of tasks
- Enjoyment in questioning processes and identifying potential for improvement
- Strong customer and service orientation
- Communication-strong personality with the ability to communicate complex issues in an understandable way
- Team player with a cooperative and open working method
- High quality orientation and good organizational skills
- Openness to change and new technologies
- Very good knowledge of German and good knowledge of English
- Further language skills of Benefit Benefits
- Unique, family culture with long-term and sustainable corporate management
- Internal courses and leisure activities as well as support for external training
- Modern working time models, such as home office
- Free parking or commuting fees for public transport
- Appealing advantages for our pension fund and the social insurances LOCATION OF THE STELLE company Victorinox AG Land Switzerland Location of work Ibach-Schwyz CONTROLS through main contact Simone Muntwyler •
This page consolidates the key details of the listing and presents them in a structured format for cross-border candidates targeting Schwyz.
Always verify required language, actual office location and application flow before submitting: some positions include international interview steps.
Before applying, compare this role with local cost of living and net salary simulation to assess real take-home sustainability.
- Further language skills of Benefit Benefits
What the company offers
- Further language skills of Benefit Benefits
Application process
- General information Code 2026-249 DESCRIPTION OF THE AUTHORITY Job title Business Application Supporter m/f/d Description of tasks
- Responsibility for the 2nd-level support of the ERP solution COMARCH
- Independent prioritization, analysis and processing of support tickets
- Active follow-up of support cases and ensuring rapid and sustainable solution finding
- Development of optimizations for quality assurance, standardization and automation of ERP processes
- Creation and maintenance of comprehensible documentation (internal department and key user-specific)
- Collaboration in release upgrades and international rollouts
- Planning and implementation of training and workshops for key users
Company and context
- High quality orientation and good organizational skills Openness to change and new technologies
- Very good knowledge of German and good knowledge of English;
- Unique, family culture with long-term and sustainable corporate management
- Internal courses and leisure activities as well as support for external training
- Modern working time models, such as home office
- Free parking or commuting fees for public transport
- Appealing advantages for our pension fund and the social insurances LOCATION OF THE STELLE company Victorinox AG Land Switzerland Location of work Ibach-Schwyz CONTROLS through main contact Simone Muntwyler •
Additional details
- Experience in application or ERP support, ideally in an industrial environment Good knowledge of ERP systems; Experience with COMARCH is beneficial
- Enjoyment in questioning processes and identifying potential for improvement Strong customer and service orientation
- High quality orientation and good organizational skills Openness to change and new technologies
Notes and original content
- Experience in application or ERP support, ideally in an industrial environment
- Good knowledge of ERP systems;
- Experience with COMARCH is beneficial
- Enjoyment in questioning processes and identifying potential for improvement
- Strong customer and service orientation
- High quality orientation and good organizational skills
- Openness to change and new technologies
Questions about this listing
What salary does Victorinox offer for this role?
Victorinox lists CHF 69'500 - 106'000 gross per year for this position in Ibach-Schwyz. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Victorinox offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Victorinox during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Schwyz?
EU/EFTA residents living in the border zone of the country adjoining Canton Schwyz can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Schwyz's cantonal migration office or with HR during the application.
How do I apply for this position at Victorinox?
Use the "Apply now" button on this page — it links directly to Victorinox's original listing at victorinox-career.talent-soft.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
