Team Leader Claims Management (m/f/x) — Liebherr
NewCHF 49'500 - 75'000
Liebherr · Bulle (FR)
- Location
- Bulle
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 49'500 - 75'000
Role overview
Your missions
You are responsible for the leadership and management of the Claim Management team
You ensure that all processes and procedures in the area of guarantees comply with service agreements with internal and external clients
- Your missions
- You are responsible for the leadership and management of the Claim Management team
- We offer you the opportunity to perform interesting tasks and to have responsibilities and develop your ideas.
- You will be trained, supported and accompanied by a dynamic team.
- You ensure professional communication with clients regarding current quality issues
- You have a degree in mechanical engineering or automotive engineering and further training in business management.
Main responsibilities
- We offer you the opportunity to perform interesting tasks and to have responsibilities and develop your ideas.
- You will be trained, supported and accompanied by a dynamic team.
- The workplace is located in Bulle, in the beautiful Gruyère region.
- Plan your personal and professional development with us.
Key requirements
- You ensure professional communication with clients regarding current quality issues
- You have a degree in mechanical engineering or automotive engineering and further training in business management.
- You have several years of professional experience, as well as extensive product knowledge and affinity for diagnosis
- You have experience in a company evolving in an international environment and in matrix organization
- You have excellent knowledge in German as well as excellent skills in English and/or French
- You have strong leadership skills and the ability to develop and inspire your team.
What the company offers
- You will benefit from modern working conditions such as flexible working hours, the possibility to work in Home Office, a business restaurant and many other benefits.
Application process
- You review the content of the applications to ensure their completeness and compliance with the contractual provisions
- You prepare complaints and forward them to the relevant internal departments
- You continuously monitor process indicators and resources, and take action, if necessary, to achieve the objectives
- You ensure professional communication with clients regarding current quality issues
- You implement recall and modification actions at customers, monitor them and validate supplier claims before they are forwarded to the department concerned
- You develop cost planning as a basis for decision for risk analyses and preventive actions
- You organize and host internal meetings and customer meetings Your profile
- You have a degree in mechanical engineering or automotive engineering and further training in business management.
Contacts
- Site Liebherr Machines Bulle SA 7, Rue Hans-Liebherr 1630 Bulle Switzerland (CH) Contact Anna KOMARDINA +41 26 913 31 11
Company and context
- You have experience in a company evolving in an international environment and in matrix organization
- You have excellent knowledge in German as well as excellent skills in English and/or French
- You master MS Office suites perfectly and are familiar with ERP systems
- You have strong leadership skills and the ability to develop and inspire your team.
- You have strong customer orientation, professional communication, excellent interpersonal skills and great flexibility.
- Reliability and a sense of responsibility complete your profile Our offer You will have the opportunity to immerse yourself in the world of work and gain a varied and exciting experience in an international family business.
