System Engineer / Application Manager Survey (w/m/d) — Migros-Genossenschafts-Bund
CHF 79'500 - 120'500
Migros-Genossenschafts-Bund · Zürich (ZH)
- Location
- Zürich
- Contract
- full-time
- Posted
- 24 days ago
SalaryCHF 79'500 - 120'500
Role overview
You enter the heart of our customer feedback process: Qualtrics, Integrations, End‐to-End Flows – and make sure every voice counts.
- You enter the heart of our customer feedback process: Qualtrics, Integrations, End‐to-End Flows – and make sure every voice counts.
- You enter and operate the SaaS system Qualtrics and support users throughout the survey process
- You implement new survey projects, build structures and connect the required interfaces – together with internal developers where necessary
- Several years of experience with Qualtrics or comparable survey platforms
- Completed degree (University/ETH, FH, HF) in computer science or equivalent
Main responsibilities
- You enter and operate the SaaS system Qualtrics and support users throughout the survey process
- You implement new survey projects, build structures and connect the required interfaces – together with internal developers where necessary
- You are responsible for the Incident Management throughout the entire process chain: Cash system → 360° customer review → Throttling Service → Qualtrics Working Conditions of Use
Key requirements
- Several years of experience with Qualtrics or comparable survey platforms
- Completed degree (University/ETH, FH, HF) in computer science or equivalent
- Experience in the operation and management of SaaS applications, ideally Qualtrics
- Technical understanding of integrations, APIs, data flows, and event-based processes
- Enjoyment of support, stakeholder management, and guiding users
- Structured, solution-oriented working style German (negotiation level) English (very good knowledge)
Application process
- Higher Education For a complete application we need your CV, your certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- We live equal opportunities for all applicants.
- We have a standardized recruitment process.
- If this doesn't work for you, mention it in your application dossier.
- Prior selection of applications Incoming applications we continuously check, create a preselection and release it to the manager for the view.
- Duration until feedback: Up to three weeks conversation with HR & specialist department The conversation is carried out virtually or locally with the competent person from the HR and/or the specialist department.
- The main aim is to learn more about staff and specialist skills and to assess the cultural fit in the company and team.
- Duration until feedback: Up to three weeks of specialist discussion In a specialist interview, specific knowledge relevant to the execution of the job is queried by the manager and/or another specialist and, at best, the team.
Contacts
- The decision to proceed or withdraw from the recruitment process is communicated by phone or email.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail. Duration until feedback: Up to one week
Additional details
- Higher Education For a complete application we need your CV, your certificates and diplomas. A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail. Duration until feedback: Up to one week
Notes and original content
- Higher Education For a complete application we need your CV, your certificates and diplomas.
- A photo in the CV and a letter of motivation are not necessary.
- After agreement, the contract is commissioned and sent to the digital signature by e-mail.
- Duration until feedback: Up to one week
