Secretary receptionist / Institutional / 100% / in CDI — imad

Role overview

Your missions and responsibilities At reception and reception level:

• Welcome and redirect clients, visitors, partners, IMAD employees courteously and professionally
• Accompany visitors to their meeting place
• Informing and promoting IMAD services
• Accurately identify requests from visitors and/or other services and then process them
• Provide quality beverage and small restaurant service to visitors of the reception area, as well as in meeting rooms
• Ensure telephone response and accept customer requests
• Distribute calls quickly and professionally to relevant interlocutors
• Distribute information and leaflets from the Geneva Health Network on request
• Make available, keep up-to-date documentation displays, journals and brochures, the bulletin board of the reception space and common places, including inventory management
• Managing, monitoring and promoting IMAD concierge services
• Maintain the various distribution and tracking lists.

At the secretariat level

• Providing the various administrative tasks related to the secretariat
• Participate and take minutes of meetings, prepare letters
• Maintain the classification of procedures, directives and documents relating to the proper functioning of the structure
• Establish and monitor attendance statistics
• Receive, sort and distribute received mail
• Manage and process email boxes
• Bringing administrative support to the various services of the institution at the request of the hierarchy.

• SWC trade employee or training deemed equivalent
• Three years of professional experience in a secretarial, receptionist or similar function
• Experience or training in hotel and catering is an asset
• Very good editorial capacity in French
• Very good knowledge of standard Microsoft Office IT tools (Windows, Word, Excel)
• Ability to work with method, precision and anticipation
• Capacity to take initiatives
• Ability to perform multiple tasks and work as a team
• Having a sense of understanding in communication and human contact
• Ability to listen, transmit information and identify priorities
• Knowledge of the English language (equivalent B1) desired
• Very good stress management
• Excellent presentation.

What We Offer At IMAD , we think that a professional.the spread is a professional.the performance.e.

That's why we're doing everything we can to ensure that you can work calmly and evolve in an environment offering: A balance between privacy and working life, with flexible working arrangements thought to keep your pace Beneficial salaries and social insurance, so that your commitment is recognized at its fair value An IMAD training campus, to continue to learn, evolve and guarantee your employability in your profession A corporate culture based on strong values , driven by a management combining goodwill and demand Commitment to a Social Responsibility Approach (SRP) that promotes sustainable, humane and inclusive practices The Happ A rich, diverse and stimulating professional environment, closer to human realities

• Application period: 16.07.2026
• Entry into office: To be agreed
• Please attach to your file: an updated resume, a cover letter, a copy of your diplomas and your work certificates
• We only consider full applications
• We guarantee complete confidentiality in the processing of your file.