Patient Service Assistant (m/f) in the new Children's Hospital 40-100% — Luzerner Kantonsspital (LUKS)
CHF 69'500 - 106'000
Luzerner Kantonsspital (LUKS) · Luzern (LU)
- Location
- Luzern
- Contract
- full-time
- Posted
- 44 days ago
SalaryCHF 69'500 - 106'000
Role overview
The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland.
The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment.
The clinics and institutes of the LUKS Group offer medical services of the highest quality.
- The Lucerne Cantonal Hospital with locations in Lucerne, Sursee and Wolhusen is a company of the LUKS Group and is therefore one of the leading hospital groups in Switzerland.
- The more than 8,500 employees are there around the clock for the well-being of patients with warmth, competence and commitment.
- You will be responsible for the food and beverage service for our patients and their relatives in the children's hospital
- You will order and serve meals according to medical specifications and ensure a pleasant atmosphere
- Meet children, adolescents, and relatives with kindness, empathy, discretion, and patience
- Reliable personality and strong service orientation with solid PC skills
Main responsibilities
- You will be responsible for the food and beverage service for our patients and their relatives in the children's hospital
- You will order and serve meals according to medical specifications and ensure a pleasant atmosphere
- Together with nursing, nutritional advice, kitchen and housekeeping, you will ensure smooth processes in the background and charming service at the front
- You will actively help to build a dedicated patient service team in the children's hospital and help shape the quality Requirements:
- You have completed gastronomy or hotel industry training with EFZ qualification certificate and have experience in service or room service.
- Experience in the healthcare sector is an advantage
- You treat children, young people and relatives with kindness, empathy, discretion and patience
- You are characterized by your reliable personality and high service orientation and you have sound PC user knowledge
- You speak German very well (min.
- B2), ideally can speak other national or foreign languages and maintain an overview even in busy situations. We offer:
Key requirements
- Meet children, adolescents, and relatives with kindness, empathy, discretion, and patience
- Reliable personality and strong service orientation with solid PC skills
- Very good knowledge of German (at least B2), ideally additional national or foreign languages Maintain composure in lively situations
- Experience in the healthcare sector is an advantage
- B2), ideally can speak other national or foreign languages and maintain an overview even in busy situations.
What the company offers
- You benefit from regulated shifts.