Field Service Engineer (m/f/d) – Medical Devices – German & English speaking — Alcon
- Location
- Fribourg
- Contract
- full-time
- Posted
- Yesterday
Role overview
At Alcon, we are driven by the meaningful work we do to help people see brilliantly.
We innovate boldly, champion progress, and act with speed as the global leader in eye care.
Here, you’ll be recognized for your commitment and contributions and see your career like never before.
- At Alcon, we are driven by the meaningful work we do to help people see brilliantly.
- We innovate boldly, champion progress, and act with speed as the global leader in eye care.
- Maintain all administrative responsibilities in a timely and accurate manner.
- Assist Sales, Clinical and In-house team including other Field Service Representatives as needed.
Main responsibilities
- Maintain all administrative responsibilities in a timely and accurate manner.
- Assist Sales, Clinical and In-house team including other Field Service Representatives as needed.
- Manage inventory, keep accurate records, and promptly return unused and failed parts.
- Promote/sell service contract offerings to customers and assist Sales in selling service agreements to customers within the assigned territory as needed. WHAT YOU’LL BRING TO ALCON:
- Bachelor’s degree or technical education in electrical, mechanical, biomedical, optical engineering or a related field Fluency in German and English
- Residence in Switzerland (German-speaking part)
- Valid driver’s license and willingness to travel throughout Switzerland
- Strong technical troubleshooting and problem-solving skills
- Experience servicing complex technical equipment, medical devices, laboratory equipment or industrial systems
- Ability to work independently from a home office and in the field
Application process
- If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Additional details
- In addition, you will be expected to negotiate service agreements that contribute to meeting and exceeding sales goals. In this role, a typical day will include:
- Promote/sell service contract offerings to customers and assist Sales in selling service agreements to customers within the assigned territory as needed. WHAT YOU’LL BRING TO ALCON:
- Bachelor’s degree or technical education in electrical, mechanical, biomedical, optical engineering or a related field Fluency in German and English
- Professional communication skills in customer-facing environments
- Previous field service experience in a customer-facing role HOW CAN YOU THRIVE AT ALCON: A competitive salary package with fixed salary and bonus A flexible work environment with competent and committed colleagues.
- We enjoy working together in a good and respectful manner, and we celebrate our common successes Training in systems and products
- Possibility to adapt your work schedule to your needs - please note that this role is a field role and most of the time (up to 80%) will be spent travelling and visiting customers
- If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site. Find Jobs for Employees Find Jobs for Contingent Worker
Notes and original content
- In addition, you will be expected to negotiate service agreements that contribute to meeting and exceeding sales goals.
- In this role, a typical day will include:
- Promote/sell service contract offerings to customers and assist Sales in selling service agreements to customers within the assigned territory as needed.
- WHAT YOU’LL BRING TO ALCON:
- Bachelor’s degree or technical education in electrical, mechanical, biomedical, optical engineering or a related field
- Fluency in German and English
- NICE TO HAVE:
- Previous field service experience in a customer-facing role
- HOW CAN YOU THRIVE AT ALCON:
- A competitive salary package with fixed salary and bonus
Questions about this listing
What salary does Alcon offer for this role?
Alcon lists CHF 77'000 - 116'500 gross per year for this position in Fribourg. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Alcon offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Alcon during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Fribourg?
EU/EFTA residents living in the border zone of the country adjoining Canton Fribourg can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Fribourg's cantonal migration office or with HR during the application.
How do I apply for this position at Alcon?
Use the "Apply now" button on this page — it links directly to Alcon's original listing at alcon.wd5.myworkdayjobs.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
