Conseiller/ère service client — Emil Frey

Full description

What you need to know about us The Emil Frey Group is not only a Swiss family business with over 100 years of experience, but is also one of the leaders in the automotive sector. Quality, tradition, innovation and customer orientation are the pillars of the company. Its main activities are the import of world brand vehicles, the operation of garages, logistics of spare parts and accessories and the provision of financial services. Emil Frey SA Marly is an official sales and service partner of the brands Suzuki, Subaru, Kia, Mitsubishi, Zeekr Jaguar & Land Rover and also has a bodywork service and spare parts shop. Your tasks •

• First contact for our clients in the field of service
• Receipt of repair and service orders
• Competent advice on service and repair services
• Preparation of estimates and invoices
• Coordination and planning of meetings between clients and workshop
• Ensuring smooth running of daily activities
• Customer relationship maintenance and active customer monitoring Your profile

• Completed training in the automotive sector (e.g. mechatronician, technician) or in the commercial sector with experience in the automotive sector
• Several years of experience in customer contact, ideally in the automotive sector
• Communicational strength, organization and stress resistance
• High sense of service and customer orientation
• Good computer literacy
• Driver's licence cat. B What we offer you You will find a new challenge with exciting tasks and much more:
• Many discounts (new and used cars, workshop work, spare parts, vehicle and sickness insurance, fuel cards, hotels, and much more)
• An independent, healthy and attractive pension fund
• A long-term business perspective
• Individual opportunities for further training and development
• 25 days minimum holiday How to contact us Yan Crettaz, Head of Administration, is pleased to receive your complete application (among other CVs, work certificates, etc.) via the link "Submit your application now". For readability reasons, we have waived the use of simultaneously male, female and various (m/f/d) language forms. Female and other gender identities are expressly included. For us, diversity also means ensuring that people working on such teams achieve the best possible results through their singularities and differences. We are convinced that a diverse workforce and an inclusive culture allow us to fully exploit our potential.

• First contact for our clients in the field of service
• Receipt of repair and service orders
• Competent advice on service and repair services
• Preparation of estimates and invoices
• Coordination and planning of meetings between clients and workshop
• Ensuring smooth running of daily activities
• Customer relationship maintenance and active customer monitoring

• Completed training in the automotive sector (e.g. mechatronician, technician) or in the commercial sector with experience in the automotive sector
• Several years of experience in customer contact, ideally in the automotive sector
• Communicational strength, organization and stress resistance
• High sense of service and customer orientation
• Good computer literacy
• Driver's licence cat. B