Collaborator*trix Customer Service-80% — IKEA
- Location
- Vernier
- Contract
- full-time
- Posted
- 3 days ago
Role overview
Who you are
We are looking for a collaborator for our customer service, who would like to help our customers and offer them the best possible shopping experience.
Thanks to you, not only will our clients come to IKEA with a smile, but they will also go with it and be happy to come back.
- Who you are
- We are looking for a collaborator for our customer service, who would like to help our customers and offer them the best possible shopping experience.
- Your responsibilities
- Advise and assist clients and systematically welcome them with a friendly smile in the following areas:
Main responsibilities
- Your responsibilities
- Advise and assist clients and systematically welcome them with a friendly smile in the following areas:
- In the entrance area: Greet clients, ensure they feel well received and well informed from the start and direct them to the right contact person if necessary.
- In Småland: Make sure children aged 3 to 7 are in good hands.
- At the Return Desk: Finding quick, simple and customer-oriented solutions for all issues, based on our internal guidelines.
- At the caisse: Prove every day that the service can be both quick and friendly and say goodbye to people in a way that makes them want to come back: with a smile. About this industry
- At IKEA, we think primarily of our clients.
- At Customer Service, we build and nurture long-term relationships with our new and old customers.
- We are a group of diverse people who collaborate to ensure a pleasant and positive experience for all.
- We set up services, collect feedback and improve what already exists.
Application process
- Please submit the complete application package online via our website.
- That's all on our side!
- That was a lot of information, wasn't it?
- We'd like to know more about you.
- Just click 'Post Now' And here we go!
- Applications are reviewed as and when the right person is found, the process can be terminated.
- So don't hesitate to apply as soon as possible.
Contacts
- However, we cannot take into account applications and documents sent by e-mail or mail.
Additional details
- it is imperative for this position to have a minimum level of English B2 as well as current French you will work for 4/5 days also
- At the caisse: Prove every day that the service can be both quick and friendly and say goodbye to people in a way that makes them want to come back: with a smile. About this industry
- So we want to say 'thank you'!
- 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers Very attractive social benefits
- We cover between 85% and 100% of the price of an annual subscription.
- Favourable and balanced meals in our canteen (4.50 CHF for meat dishes and 3.50 CHF for vegetarian dishes). Premiums paid to all employees
Notes and original content
- it is imperative for this position to have a minimum level of English B2 as well as current French
- you will work for 4/5 days also
- At the caisse: Prove every day that the service can be both quick and friendly and say goodbye to people in a way that makes them want to come back: with a smile.
- About this industry
- We offer as such:
- 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
- Very attractive social benefits
- Free parking
- Favourable and balanced meals in our canteen (4.50 CHF for meat dishes and 3.50 CHF for vegetarian dishes).
- Premiums paid to all employees
Questions about this listing
What salary does IKEA offer for this role?
IKEA lists CHF 48'400 - 73'200 gross per year for this position in Vernier. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does IKEA offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with IKEA during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Geneva?
EU/EFTA residents living in the border zone of the country adjoining Canton Geneva can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Geneva's cantonal migration office or with HR during the application.
How do I apply for this position at IKEA?
Use the "Apply now" button on this page — it links directly to IKEA's original listing at jobs.ikea.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
