Collaborateur-trice administratif-ve supérieur-e 90-100 % / Mitarbeiterin/Mitarbeiter Administration auf höherer Stufe 90–100 % — Hôpital fribourgeois (HFR)

Full description

Join our « outpatient tariff expertise » sector and become a key player in the continued implementation and application of the new outpatient tariff structure within HFR. Send us your application for the position of

Senior Administrative Officer 90-100 %

As part of the billing department, you will join a specialised team at the heart of the hospital’s tariff-related challenges. In this role with a strong focus on expertise, you will help ensure the correct and efficient implementation of TARDOC and outpatient flat rates, while supporting departments as their practices evolve.

Your mission

As part of the « outpatient tariff expertise » sector, you will:

• develop and maintain in-depth expertise in TARDOC, outpatient flat rates and the associated billing rules;
• ensure the correct application of the tariff structures and agreements in force and analyse complex billing situations;
• support and advise medical, nursing and administrative departments on matters relating to outpatient tariffs;
• actively participate in optimising billing processes and improving the quality of the data needed for complete and compliant billing;
• analyse tariff, regulatory and contractual developments and contribute to their operational implementation within HFR;
• identify the impacts of new tariff rules on processes and propose the necessary adjustments;
• check the quality and consistency of service entries and help identify potential areas for improvement;
• design and deliver training and information sessions for the various departments concerned;
• work closely with tariff experts, billing teams and the various professional groups involved in the care and billing process;
• participate in preparing and analysing reports and indicators used to monitor the quality and performance of outpatient billing;
• contribute to the sector’s ongoing development through your expertise and knowledge of the field.

Your profile

• training in healthcare, an HEG qualification or equivalent training;
• several years’ experience in healthcare, billing, medical tariffing or a comparable role;
• good knowledge of the Swiss healthcare system and the main insurance principles (LAMal, LAA, etc.);
• a good command of outpatient medical tariffing; experience with TARDOC is a significant advantage;
• ability to analyse and handle complex issues with rigour and pragmatism;
• ease in conveying knowledge and the ability to advise and convince stakeholders with diverse backgrounds;
• a sense of responsibility, autonomy and initiative;
• an appreciation for cross-functional work and an excellent ability to collaborate within a team;
• very good command of IT and office software;
• fluency in French with good knowledge of German.

What we offer

• A specialized and evolving position at the heart of a strategic field for HFR, with genuine autonomy in your area of expertise.
• You will join a sector dedicated to outpatient care and participate directly in consolidating the new tariff system, in close collaboration with professionals in the field and the hospital’s various stakeholders.
• A role for those who wish to combine tariff expertise, an understanding of the field and process improvement.

Start date: immediately or by agreement.

Information: Karlène Favre, Head of the outpatient tariff expertise sector, Tel. +41 26 306 04 74

Application deadline: 25 October 2026

Ref.: HFR-A-264001

Then become part of our «outpatient tariffs» specialist department and take on a key role in introducing and applying the new outpatient tariff structure at HFR! Apply to us as

Administrative employee at a higher level 90–100 %

You will work in the Billing Department in a specialized team that deals with some of the hospital’s most important tariff issues. In a role requiring strong expertise, you will help ensure the correct and efficient implementation of TARDOC and the outpatient flat rates; and you will support the departments in further developing their practices.

Responsibilities

Within the «outpatient tariffs» specialist department, you will take on the following tasks:

• You will develop in-depth expertise in TARDOC, outpatient flat rates and the associated billing requirements and keep it up to date.
• You will ensure the correct application of the applicable tariff structures and agreements and analyze complex billing situations.
• You will support and advise the medical and nursing departments as well as the administration on questions relating to outpatient tariffs.
• You will actively participate in optimizing billing processes and improving the quality of the data required for complete and compliant billing.
• You will analyze developments in tariffs, legislation and agreements and contribute to the operational implementation of corresponding changes at HFR.
• You will determine the impact of the new tariff requirements on processes and propose the necessary adjustments.
• You will monitor the quality and coherence of the recorded services and participate in identifying potential for improvement.
• You will design and conduct training and information initiatives for the various departments concerned.
• You will work closely with tariff experts, billing teams and the various professions involved in the care and billing process.
• You contribute to the development and analysis of reports and indicators that can be used to monitor the quality and performance of outpatient billing.
• You contribute your expertise and practical knowledge to the continuous development of your area.

Profile

• Training in the fields of health or HSW, or equivalent training
• Several years of professional experience in healthcare, in billing, medical tariff systems or a comparable role
• Good knowledge of the Swiss healthcare system and the most important insurance fundamentals (KVG, UVG, etc.)
• Excellent knowledge of the tariff system for outpatient services; experience with TARDOC is a major advantage
• Ability to carefully and pragmatically analyze and solve complex problems
• Enjoyment of sharing knowledge and ability to advise and convince a wide range of counterparts
• Sense of responsibility, independence and initiative
• Strong team spirit, enjoyment of interdisciplinary work
• Very good knowledge of common IT and office software programs
• French with good German skills

We offer

• A specialized role with development potential at the heart of an area that is strategic for HFR, with considerable scope in your field of expertise
• A position within the outpatient care division, with direct involvement in consolidating the new tariff system, in close contact with practitioners and the various hospital stakeholders
• An ideal position for anyone who would like to combine expertise in tariff systems, an understanding of practical realities and process optimization.

Information: Karlène Favre, Head of Outpatient Tariffs, T 026 306 04 74

Application deadline: October 25, 2026

Ref. Model NO. : HFR-A-264001