UX Research Manager, YouTube Shopping — Google Switzerland
- Location
- Zürich
- Contract
- full-time
- Posted
- 2 days ago
Role overview
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Forward Deployed Engineer IV, GenAI, Google Cloud San Francisco, CA, USA; Atlanta, GA, USA; +24 more; +23 more *
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- Manage, coach, and mentor a team of UX Researchers (UXR) working on Creator and Viewer.
- Foster a collaborative and high-performing team culture.
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in an applied research setting, or similar.
Main responsibilities
- Manage, coach, and mentor a team of UX Researchers (UXR) working on Creator and Viewer.
- Foster a collaborative and high-performing team culture.
- Guide career development, manage resource allocation, and ensure research excellence.
- Define and drive the holistic UXR roadmap for YouTube Shopping’s Viewer and Creator experiences, aligning research goals with key business Objectives and Key Results (OKRs).
- Lead foundational, and research initiatives in the Creator space.Partner with Product Management, Engineering, and Design leads to influence product strategy, define key user frameworks, and establish user-centered metrics.
- Synthesize complex qualitative and quantitative data into compelling, actionable narratives.
- Present insights and recommendations to executive leadership (Director and VP/GM levels) to drive alignment and decision-making.
Key requirements
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in an applied research setting, or similar.
- 3 years of experience leading design projects and managing people or teams.
- Experience managing a UXR team in a product environment.
- Experience working with data science, marketing and strategy to triangulate behavioral data with user insights.
Application process
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in an applied research setting, or similar.
- 3 years of experience leading design projects and managing people or teams.
- Experience managing a UXR team in a product environment.
- Experience working with data science, marketing and strategy to triangulate behavioral data with user insights. Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 7 years of experience working with executive leadership (e.g., Director level and above).
Contacts
- UX Research Manager, YouTube Shopping _share_ _link_ Copy link _email_ Email a friend _corporate\_fare_ YouTube _place_ Zürich, Switzerland _\_bar\\_chart\__ Advanced
- _share_ _link_ Copy link _email_ Email a friend Minimum qualifications:
Company and context
- 5 years of experience managing projects, and working in a large, matrixed organization.
- Excellent executive communication skills, with a proven track record of presenting to and influencing Director and VP-level stakeholders.
- About the job At Google, we "Focus on the user and all else will follow." As a UX Research Manager, you will help define and drive the future of Google design by clarifying strategy and conceptualizing UX ecosystems.
- You are an expert researcher, a visionary leader, and a fierce advocate for both users and your team.
- You will be responsible for guiding the careers of your team members, helping them realize their full potential, and inspiring forward-thinking design.
- You are an expert in qualitative research methods—such as field studies, interviews, and diary studies—to shape product development and influence overall strategy.
- In this role, you will understand both the execution and business aspects of our products, collaborating with leaders across UX, Engineering, and Product Management to create innovative experiences, leveraging your passion for brand, craft, and design quality.
- At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories.
- We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.
- Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.
Additional details
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Notes and original content
- Send Feedback Sign in _home_ Home _work\_outline_ Jobs _expand\_more_ _noogler\_hat_ Students _expand\_more_ _google_ How we work _expand\_more_ _handyman_ How we hire _expand\_more_ _person\_outline_ Your career _expand\_more_ # job details _arrow\_back_ Back to jobs search
- Jobs search results 3,665 jobs matched *
- Forward Deployed Engineer IV, GenAI, Google Cloud San Francisco, CA, USA;
- Atlanta, GA, USA; +24 more; +23 more *
- Field Sales Representative, Financial Services, Google Cloud Washington D.C., DC, USA;
- Atlanta, GA, USA; +3 more; +2 more *
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