Technical Support Specialist 100% — IKEA
CHF 49'500 - 75'000
IKEA · Lyssach, Bern, Switzerland (BE)
- Location
- Lyssach
- Contract
- full-time
- Posted
- 9 days ago
SalaryCHF 49'500 - 75'000
Role overview
Who you are As a Technical Support Specialist, you ensure the smooth operation and business continuity of digital products and IT services across the Store in Lyssach.
You combine hands-on support with proactive maintenance and stakeholder collaboration.
Experience in IT support, technical services, or high passion within this Field
- Who you are As a Technical Support Specialist, you ensure the smooth operation and business continuity of digital products and IT services across the Store in Lyssach.
- You combine hands-on support with proactive maintenance and stakeholder collaboration.
- Fluent in German and good understanding in English Your responsibilities
- Ensure availability of digital products and platforms
Main responsibilities
- Fluent in German and good understanding in English Your responsibilities
- Ensure availability of digital products and platforms
- Manage IT asset lifecycle (inventory, procurement, deployment)
- Provide 2nd-level support for hardware and software
- Support rollouts, upgrades, and new site setups
- Perform monitoring and preventive maintenance
- Resolve and prioritize incidents, escalate when needed Support projects and global deployments
- Train on-site staff and new hires Do you think that would work for you?
- We want our employees to be happy and healthy.
- It also means saying 'thank you'!
Application process
- Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.
- That's it from us.
- That was a lot of information.
- We'd love to find out more about you.
- Just click on 'Apply now' and off you go.
- We review applications on an ongoing basis and may stop the application process as soon as we have found the right person.
- So please apply as soon as possible.
Additional details
- Resolve and prioritize incidents, escalate when needed Support projects and global deployments
Notes and original content
- Resolve and prioritize incidents, escalate when needed
- Support projects and global deployments
