Team Manager, Service Operations — Bühler Group
- Location
- Seoul
- Contract
- full-time
- Posted
- 49 days ago
Role overview
This role is responsible for leading and optimizing customer service operations, including field service engineering, service performance management and customer-centric service execution.
This role will oversee service teams, improve operation efficiency, manage key service KPIs, and support the growth of service-related business areas such as field service, spare parts, workshops, service contracts and technical advisory services. Aufgaben:
Lead and manage the field service engineer team, ensuring effective resource allocation and operational efficiency.
- This role is responsible for leading and optimizing customer service operations, including field service engineering, service performance management and customer-centric service execution.
- This role will oversee service teams, improve operation efficiency, manage key service KPIs, and support the growth of service-related business areas such as field service, spare parts, workshops, service contracts and technical advisory services. Aufgaben:
Company and context
- Minimum 3 years of experience managing a plant, facility, or field service organization
- Understanding of engineering, mechanical systems or facility service operation.
- Experience in service business operation s and P&L management
- Proven leadership experience managing field service engineers or technical service teams
- Experience in performance management and business operation within a service or technology-based organization.
- Proven track record of delivering results with strong ownership, responsibility, and execution capability
- Two billion people eat food every day that was produced with Bühler equipment.
- One billion people drive vehicles whose parts were manufactured with our machines.
- Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries.
- We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions.
Additional details
- This role will oversee service teams, improve operation efficiency, manage key service KPIs, and support the growth of service-related business areas such as field service, spare parts, workshops, service contracts and technical advisory services.
- Collaborate with executive management and cross-functional stakeholders to make effective operational and business decisions.
Notes and original content
- Anforderungen:
Questions about this listing
What salary does Bühler Group offer for this role?
Bühler Group lists CHF 79'000 - 120'000 gross per year for this position in Seoul. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bühler Group offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bühler Group during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at Bühler Group?
Use the "Apply now" button on this page — it links directly to Bühler Group's original listing at jobs.buhlergroup.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
