Apprentissage d'agente/agent relation client CFC - Berne (francophone) — La Poste Suisse
- Location
- Bienne
- Contract
- Internship
- Posted
- 33 days ago
Full description
Do you enjoy human contact on a daily basis, communicate with ease and are you a natural helpful person? So training at the Contact Center Poste is exactly what you need! During this initial three-year training, you will acquire the knowledge you need to successfully enter the world of communication with clients. Your training venue will be located in Biel.
Your training
- You will be the first point of contact for all the questions our customers ask, by phone and in writing.
- At Contact Center Poste, you will advise customers, help solve their problems and answer their questions professionally.
- You will work in a versatile and flexible way on different information and communication channels.
- You will discover the different units of the Post Office and thus familiarize yourself with the working processes, the services and the products.
- After the integration phase, you will soon be able to provide competent information in another national language
What you bring
We are looking for enthusiastic and motivated young people who want to move things. The requirements are as follows:
- You have completed your compulsory secondary secondary or higher education with good or very good results.
- You like human contact.
- You want to develop your language skills.
- Moreover, you are distinguished by your lively mind, your motivation and your desire to learn.
- You are also a communicative, reliable and discreet person.
Questions about this listing
What salary does La Poste Suisse offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Bienne is CHF 68'500 - 104'000 gross per year — an estimate, not a figure communicated by La Poste Suisse. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does La Poste Suisse offer?
This listing is a internship position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with La Poste Suisse during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at La Poste Suisse?
Use the "Apply now" button on this page — it links directly to La Poste Suisse's original listing at job.post.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
