IT-Supporter:in 80-100% — yellowshark AG

Full description

29.09.2026 IT Supporter: in 80-100 % 3001 Bern IT support

• Permanent employment

Office Wage band 75,000 - 90,000 CHF Potential (2-3 years) up to 2'000 CHF 01 Future employer For an established and technologically versatile company based in Bern, we are looking for a committed personality as an IT Support Specialist. In this varied function, you support internal and external users in 1st and 2nd level support, analyze technical disruptions and ensure reliable and sustainable solutions. You work closely with internal IT and engineering teams, project managers and external partners. If necessary, you can also support users directly on site. You can expect a versatile IT landscape with Microsoft 365, Intune, Citrix and VMware as well as specialized CAD, graphics and high-performance workstations. 02 Your task 1st and 2nd level support for users and customers

• Analyze and resolve client, Microsoft 365, user accounts, permissions and virtual workstations

– Provision, configuration and support of Windows workstations and client hardware – Collaboration in modern client management with Microsoft Intune Support for rollouts, changes and smaller technical projects Support and troubleshooting in Citrix and VMware environments Documentation of solutions and continuous development of the knowledge base Recognition of recurring disruptions and cooperation in sustainable solutions – Implementation of support operations directly at customers on site 03

Benefits

• Participation in external training
• Independent organization of the Daily Business
• Flexible organisation of working time
• Progressive conditions of employment
• Leisure Benefits
• Guaranteed hybrid or home office work
• Career and promotion opportunities
• At least 5 weeks of vacation
• Modern workplace
• Regular team support measures and company events

04 Your profile You don’t have to be a specialist in all the areas mentioned. Important are a solid technical foundation, a solution-oriented way of working and the willingness to take responsibility and develop yourself professionally. Completed vocational apprenticeship as computer scientist: in EFZ or comparable training Professional experience in 1st and 2nd level support, ideally in the end-user and workplace environment – Good knowledge of the Microsoft environment, especially Windows 11, Microsoft 365 and Microsoft Intune – Knowledge of Entra ID and Active Directory is an advantage Experience with client hardware as well as in providing and setting up workstations Enjoying the structured analysis of technical problems and the independent solution finding – Responsible, reliable and customer-oriented workflow – Independent and team-oriented personality with a healthy dose of humor – Very good knowledge of German and good knowledge of English and/or French – Readiness for occasional customer support on site 05 Worth knowing – Appreciative and collegial working environment – Varied and technically demanding IT landscape Working with Microsoft 365, Intune, Citrix and VMware Exciting insights into graphics-intensive CAD and rendering environments Contact points with private cloud and high-performance infrastructures High personal responsibility and short decision paths – Individual opportunities for professional and personal development Hybrid working model and interdisciplinary cooperation Regular cultural, culinary and sporting team activities – Attractive opportunity to participate in the company in the long term Other Recommendations Apply now Unfortunately, we cannot currently support applications from your region. Contact person T E-mail To the team Application process 01 Submit your application in 10 minutes 02 Examination of documents 03 Reply within 5 days Job ticker Get the latest job offers directly into your mailbox. Spontaneous application You take the initiative, we examine suitable job offers. PREVIOUS JOB NEXT JOB Have we aroused your interest? Send your application in 3 easy steps. Apply now Unfortunately, we cannot currently support applications from your region.