Stage : Participer à l'évolution du Services Desk — Rolex

Full description

Introduction

For our Information Systems Division, we are looking for a Trainee whose main mission will be to carry out a study of the current organization of the Services Desk and to propose scenarios of evolution towards a unified model.

Responsibilities

• Analyze the current organization of the Services Desk, tools and service access routes
• Identify needs, irritants and opportunities for improvement for users
• Identify ongoing projects and initiatives that could impact the evolution of the Services Desk
• Propose two to three evolutionary scenarios and assess their impacts, benefits and feasibility in a global context
• Contribute to the definition of a transformation roadmap

Profile

• Currently in Bachelor or Master in Information Systems, Management Information Technology, Industrial Engineering, Management or deemed equivalent
• Available for a minimum of 3 months at 100%, from October 2026 or to be agreed
• Equipped with analytical capabilities and a good synthesis spirit
• Rigourous, methodical and attentive to the processing of sensitive and confidential information
• Self-employed, proactive and comfortable in teamwork

Conclusion

Finally, Immerse yourself in practice, assume its first responsibilities, participate in innovative projects, put to the benefit of the company its enthusiasm and newly acquired skills: these are the challenges that Rolex will help you meet.

The idea of joining a renowned factory, aware of the importance of accompanying and training its employees by professionals of the trade, please? Then join us.