ICT-Fachspezialist/in Support & Digitalisierung — Stadt Bern
- Location
- Bern
- Contract
- Full-time
- Posted
- 15 days ago
Full description
Are you enthusiastic about digital solutions and want to achieve more than just solving technical problems? At Schutz und Rettung Bern, you will combine platform development, ICT support and digitalisation. You will develop smart solutions, optimise processes and actively shape the digital working life of tomorrow. Contribute your ideas and make our organisation simpler, more efficient and fit for the future.
Responsibilities
- You will ensure reliable ICT support and process inquiries about Windows workstations, Microsoft 365 and specialist applications
- In the event of disruptions, you will analyse the causes, find solutions and, if necessary, coordinate the escalation to the IT Department of the City of Bern or to external service providers
- You will manage our specialist applications and develop pragmatic digital solutions with Power Apps, Power Automate, Teams and SharePoint
- You will take on board the needs of our departments and translate them into digital solutions and optimized business processes
- You will accompany ICT, migration and digitization projects and participate in tests, changes and rollouts
- You will support our employees with understandable instructions and training and promote the safe use of digital tools
Requirements
- You have completed training as an ICT specialist EFZ, computer scientist EFZ specialising in platform development or comparable training
- You have practical experience in ICT support as well as good knowledge of Windows workstations and Microsoft 365
- You're familiar with Teams, SharePoint, and OneDrive. Experience with Power Apps and Power Automate is an advantage or you're willing to delve into it
- You are familiar with Intune, Entra ID, permissions and IT security. Basics in networks and IT service management are also welcome
- You analyze problems systematically, work in a structured manner and translate the needs of different user groups into practical solutions
- As a service-oriented and proactive personality, you communicate in an understandable way, enjoy working in a team and share your knowledge with others
We offer
For Sense & City Life With us, you make a difference. You help shape city life, bear responsibility and make Bern more livable.
In the city of Bern, more than 4,500 people work together across five directorates and more than 80 professions. We are committed with passion and conviction to the people who live here, who work here. Together, we shape the community and the future of this city – visibly, tangibly, sustainably. For our city. For Bern.
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Requirements
Completed education as ICT Specialist EFZ, Computer Scientist EFZ, or equivalent
Practical experience in ICT support and good knowledge of Windows and Microsoft 365
Knowledge of Teams, SharePoint, OneDrive and ideally Power Apps and Power Automate
Familiarity with Intune, Entra ID, permissions, and IT security
Systematic problem-solving skills and structured way of working
Service-oriented mindset with strong communication and teamwork skills
Questions about this listing
What salary does Stadt Bern offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Bern is CHF 85'000 - 119'000 gross per year — an estimate, not a figure communicated by Stadt Bern. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Bern offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Bern during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Bern?
Use the "Apply now" button on this page — it links directly to Stadt Bern's original listing at jobs.bern.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
