Senior clerk/services Accident (m/f/d) 80-100% — Vaudoise Assurances

Full description

Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In keeping with its cooperative identity and values, Vaudoise creates a healthy, inclusive and inspiring working environment in which you can develop further. As part of the continuous development of our team in German-speaking Switzerland, we are looking for a committed and experienced person for the position as senior clerk/accident services to strengthen our Department of Personal Insurance at our headquarters in Wankdorf. You will become an important part of our team, providing first-class accident services to our customers. Its tasks shall include:

• Independent and qualified handling of accidents in close cooperation with care managers, consulting doctors and other internal and external partners
• Self-responsible and customer-oriented case management, including analysis and assessment of insurance claims
• Creating sophisticated correspondence and making complex telephone conversations with insured persons, customers, authorities, doctors and legal representatives
• Responsibility for case handling from first report to completion, under
• Consideration of the applicable guidelines and legal provisions
• Proactive co-creation of processes in the team and active participation in the knowledge exchange as well as the continuous optimization of processes Your profile:
• Completed commercial education or equivalent qualification, ideally supplemented by a professional certificate in the insurance sector
• Several years of professional experience in the field of personal insurance, preferably focusing on accident insurance
• Stylistic German in word and writing, good knowledge of French is a plus
• Strong communication skills, negotiating skills and enforcement
• High level of independence, a strong sense of responsibility and pleasure in dealing with challenging issues
• Resilience, team spirit and the ability to work solution-oriented in a dynamic environment We offer you:
• A modern and collegial working environment in a cooperative company, which has been awarded several times as one of the best employers
• Attractive benefits and employee benefits, including flexible working time models and multiple perks
• A corporate culture that focuses on the well-being and satisfaction of employees Would you like to contribute your expertise in a responsible position and develop further in a company with high appreciation for its employees? We look forward to your application!