Service — SRG SSR
- Location
- Bern
- Contract
- full-time
- Posted
- 57 days ago
Role overview
In the area of Service Monitoring, you will engage in the following topics:
Central monitoring of national ICT and infrastructure services as well as all SRG SSR programs with various distribution channels in early, mid, and late shifts.
Overall coordination and assurance of the service support processes with the support units within SRG and external suppliers.
- In the area of Service Monitoring, you will engage in the following topics:
- Central monitoring of national ICT and infrastructure services as well as all SRG SSR programs with various distribution channels in early, mid, and late shifts.
- Completed apprenticeship in computer science, electronics, or electrical engineering.
- Broad ICT and/or broadcast knowledge and interest desirable.
Key requirements
- Completed apprenticeship in computer science, electronics, or electrical engineering.
- Broad ICT and/or broadcast knowledge and interest desirable.
- Strong communication and coordination skills in dealing with business partners, suppliers, and customers.
- Language skills in German and English, as well as ideally in French or Italian.
- Willingness to work shifts and weekends as well as on-call duty.
- Practical and theoretical ITIL knowledge in the area of service support and service operation.
Contacts
- Nils Hirschi HR Consultant Phone +41 58 136 43 36 The Operations Area
- Takes on the central strategic and controlling role for the technological orientation and production of SRG SSR.
Company and context
- The IT department supports all employees, technological areas, and support functions with efficient, reliable, and modern IT services to meet the strategic and operational needs of the organization.
Additional details
- Quality assurance in the incident process. Nils Hirschi HR Consultant Phone +41 58 136 43 36 The Operations Area
Notes and original content
- Quality assurance in the incident process.
- Requirements
- What we offer
- Nils Hirschi HR Consultant
- Phone +41 58 136 43 36 The Operations Area
Questions about this listing
What salary does SRG SSR offer for this role?
SRG SSR lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does SRG SSR offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with SRG SSR during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at SRG SSR?
Use the "Apply now" button on this page — it links directly to SRG SSR's original listing at jobs.srgssr.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
