Service Engineer Laser 80-100% — AGIE Charmilles SA
Role overview
Service Engineer Laser 80-100% — AGIE Charmilles SA (GF Machining Solutions), Biel/Bienne (TI).
## Service Engineer Laser 80-100% AGIE Charmilles SA AGIE Charmilles SA, CH-2500 Biel/Bienne None Angestellte (Schweiz) None Angestellte (global) Temporaneo: No Carico di lavoro: 80 - 100% CH-2500 Biel/Bienne Lingua:en Inserzione originale / Candidarsi Homepage **Service Engineer Laser** ** • Your tasks** * Installation, commissioning, maintenance, and repair of laser texturing and cutting machines * Execution of retrofits, upgrades, and machine conversions * Identification and implementation of optimization opportunities in close collaboration with Development and 2nd Level Support * Professional handling, troubleshooting, analysis, and documentation of service cases * Support in creating, reviewing, and improving technical documentation and process procedures * Occasional assistance with trade fair setup and dismantling activities * Ensuring full compliance with Advanced Manufacturing safety standards, including particle emissions, laser radiation, contamination control, gas handling, and explosion prevention * Participation in additional functional responsibilities based on expertise and business requirements (e.g., internal training, quality initiatives, or special technical projects --- approximately 10% of working time) ** • Your profile** * Completed technical vocational training, ideally with an additional qualification as a certified technician * Several years of experience as a Service Technician for laser machines or comparable high-tech industrial equipment * Strong customer-service orientation combined with an independent and structured work approach * High willingness to travel (up to 90%) across Europe and Switzerland * Good MS Office skills and strong IT knowledge in hardware and software environments * Fluent English skills are mandatory, along with fluent German or French * High commitment to providing excellent customer support and service quality * Reliable, responsible, and team-oriented personality * Strong communication skills with a customer-focused mindset * Independent, solution-oriented, goal-driven, and organized way of working **About us** UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold-making industry.
The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines.
Description
Service Engineer Laser 80-100% — AGIE Charmilles SA (GF Machining Solutions), Biel/Bienne (TI).
## Service Engineer Laser 80-100% AGIE Charmilles SA AGIE Charmilles SA, CH-2500 Biel/Bienne None Angestellte (Schweiz) None Angestellte (global) Temporaneo: No Carico di lavoro: 80 - 100% CH-2500 Biel/Bienne Lingua:en Inserzione originale / Candidarsi Homepage **Service Engineer Laser** ** • Your tasks** * Installation, commissioning, maintenance, and repair of laser texturing and cutting machines * Execution of retrofits, upgrades, and machine conversions * Identification and implementation of optimization opportunities in close collaboration with Development and 2nd Level Support * Professional handling, troubleshooting, analysis, and documentation of service cases * Support in creating, reviewing, and improving technical documentation and process procedures * Occasional assistance with trade fair setup and dismantling activities * Ensuring full compliance with Advanced Manufacturing safety standards, including particle emissions, laser radiation, contamination control, gas handling, and explosion prevention * Participation in additional functional responsibilities based on expertise and business requirements (e.g., internal training, quality initiatives, or special technical projects --- approximately 10% of working time) ** • Your profile** * Completed technical vocational training, ideally with an additional qualification as a certified technician * Several years of experience as a Service Technician for laser machines or comparable high-tech industrial equipment * Strong customer-service orientation combined with an independent and structured work approach * High willingness to travel (up to 90%) across Europe and Switzerland * Good MS Office skills and strong IT knowledge in hardware and software environments * Fluent English skills are mandatory, along with fluent German or French * High commitment to providing excellent customer support and service quality * Reliable, responsible, and team-oriented personality * Strong communication skills with a customer-focused mindset * Independent, solution-oriented, goal-driven, and organized way of working **About us** UNITED MACHINING is one of the world's leading providers of complete solutions for precision components and tools manufacturers and the mold-making industry.
The portfolio includes milling, EDM, laser texturing, laser micromachining, and additive manufacturing machines.
