Employee customer service/service acceptance — Emil Frey

Full description

What you should know about us The Emil Frey Group is not only a Swiss family company with 100 years of experience, but also one of the leading companies in the automotive industry. Quality, tradition, innovation and customer orientation are the main pillars of the company. The focus of the activities is on the import of car brands, the operation of garages, the logistics of spare and accessories as well as the provision of financial services. Emil Frey AG Bern-West is the official sales and service partner of the Peugeot, Citroën, DS-Automobiles and KIA brands and also has a carrosserie and a spare parts warehouse. Their tasks

• Friendly reception and competent advice for our customers around the vehicle
• Planning and coordination of workshop appointments, replacement cars and external services
• Preparation of estimates, contracts and invoices
• Transparent declaration of the work carried out and invoices when returning the vehicle
• Maintenance of customer data and vehicle documentation
• Entering and monitoring guarantee requests your profile
• Technical training in the automotive sector and professional experience
• Further training as a customer service consultant, technical merchant or similarly desirable
• Customer-oriented, reliable and independent personality
• Organizational talent with high work quality and resilience
• Delight in customer contact and enthusiasm for the automotive industry
• Very good knowledge of German, knowledge of French advantageous
• Driver's license Cat. B available What we offer You will find a new challenge with exciting tasks and much more:
• Numerous discounts (new and used cars, service work and spare parts, vehicle and health insurance, fuel cards, hotels and much more)
• An own, attractive pension fund as an independent pension fund
• A long-term business perspective
• Individual training and development opportunities
• At least 25 days of holiday
• Option for the 4-day week How to contact us Klaudia Dushaj, staff member is looking forward to the complete application (e.g. CV, employment certificates, etc.) via the link "Apply now!". For reasons of better readability, the simultaneous use of the language forms male, female and diverse (m/f/d) is waived. Female and other gender identities are explicitly included. Diversity also means for us that people work together in teams that achieve the best possible results through their uniqueness and diversity. We believe that a diverse workforce and an inclusive culture enable us to realize our full potential.
• Friendly reception and competent advice for our customers around the vehicle
• Planning and coordination of workshop appointments, replacement cars and external services
• Preparation of estimates, contracts and invoices
• Transparent declaration of the work carried out and invoices when returning the vehicle
• Maintenance of customer data and vehicle documentation
• Entry and monitoring of guarantee applications
• Technical training in the automotive sector and professional experience
• Further training as a customer service consultant, technical merchant or similarly desirable
• Customer-oriented, reliable and independent personality
• Organizational talent with high work quality and resilience
• Delight in customer contact and enthusiasm for the automotive industry
• Very good knowledge of German, knowledge of French advantageous
• Driving licence Cat B available