Senior Technical Product Owner (w/m/d) — PostFinance
- Location
- Bern
- Contract
- other
- Posted
- —
Role overview
Become part of an innovative team at a leading Swiss bank.
In the Solution Team Customer Interaction, you shape the future of digital customer interaction with several million customer contacts per year.
As a Senior Technical Product Owner Voice and Chatbot, together with an agile delivery team, you take on the responsibility for the successful implementation and further development of our chat and voicebot solutions.
- Become part of an innovative team at a leading Swiss bank.
- In the Solution Team Customer Interaction, you shape the future of digital customer interaction with several million customer contacts per year.
Company and context
- With your technical understanding, organizational talent and focus on quality, you ensure that we deliver a reliable and compelling customer experience.
- You can do that.
- You assume operational end-to-end responsibility for the implementation of professional
- Requirements and quality assurance of our chat and voicebot solutions
- You are responsible for a prioritized backlog and together with the Delivery Team develop actionable user stories as well as realistic sprint and release plans
- You focus on technical and operational delivery, working with those responsible for product strategy, customer journey and UX/CX
- Together with the Architecture Owner, you will actively contribute your technical understanding and assess the impact of architectural decisions on product, prioritization and implementation.
- You identify risks and dependencies at an early stage, create transparency for relevant stakeholders and support informed decisions
- Together with the team, you ensure a stable and high-quality operation of our solutions. You can also use the short-term
- Requirements, incidents or the unforeseen provide an overview and balance between planning, prioritization and the necessary flexibility You bring that with you
Additional details
- Together with the team, you ensure a stable and high-quality operation of our solutions. You can also use the short-term
- Requirements, incidents or the unforeseen provide an overview and balance between planning, prioritization and the necessary flexibility You bring that with you
Notes and original content
- Together with the team, you ensure a stable and high-quality operation of our solutions.
- You can also use the short-term
- Requirements, incidents or the unforeseen provide an overview and balance between planning, prioritization and the necessary flexibility
- You bring that with you
Questions about this listing
What salary does PostFinance offer for this role?
PostFinance lists CHF 94'500 - 143'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does PostFinance offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with PostFinance during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at PostFinance?
Use the "Apply now" button on this page — it links directly to PostFinance's original listing at jobs.postfinance.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
