Standortleiter:in Customer Center Privatkunden Biel — PostFinance
- Location
- Biel/Bienne
- Contract
- Full-time
- Posted
- 29 days ago
Full description
Are you ready to lead a dedicated team and actively shape change? As a location manager: in the Customer Center private customers, you take on responsibility for a location with several managers and up to 120 employees. You promote a culture of cooperation, ensure high quality of service and strengthen customer loyalty. With your leadership skills and strategic thinking, you move PostFinance sustainably.
You can do that.
- You lead a location of the Private Customer Center: professionally, human and financially and develop a modern, performance-oriented leadership culture
- Together with 5 to 9 directly subordinate team leaders, you are responsible for the management of around 120 employees
- You ensure goal achievement in terms of service and consulting quality, productivity, performance and sales success
- You control operational performance based on relevant key figures and derive effective improvement measures
- You actively promote strategic initiatives of the Customer Center and implement them in close cooperation with internal partners:
- You promote cross-divisional cooperation and maintain a sustainable network with relevant stakeholders within and outside the Customer Center
- As a member of the management team, you support the management of the Customer Center in the strategic development of the area
You bring that with you
- Higher or higher education degree in business administration or a comparable education
- Additional training in Banking & Finance, Leadership, Transformation or Change Management
- Several years of management experience, especially in the management of managers and larger organizational units
- In-depth experience in the customer center, service, sales or financial environment
- Demonstrate success in the further development of organizations, in change management and in the sustainable increase in performance
- Strong analytical and strategic skills and the ability to quickly grasp complex relationships and translate them into concrete actions
- High assertiveness, decision-making strength and experience in dealing with different stakeholders
- Convincing communication and presentation skills at all hierarchical levels
- Very good knowledge of German and French as a welcome addition
Questions about this listing
What salary does PostFinance offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Biel/Bienne is CHF 109'000 - 167'000 gross per year — an estimate, not a figure communicated by PostFinance. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does PostFinance offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with PostFinance during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at PostFinance?
Use the "Apply now" button on this page — it links directly to PostFinance's original listing at jobs.postfinance.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
