Reservations Agent (m/f/d) — Badrutt's Palace Hotel
- Location
- St. Moritz
- Contract
- full-time
- Posted
- 856 days ago
Role overview
What you achieve with us
As a reservation agent, you will strengthen our reservations team, which consists of experienced sales professionals and works closely together. To your
- What you achieve with us
- As a reservation agent, you will strengthen our reservations team, which consists of experienced sales professionals and works closely together. To your
- include telephone sales and the professional processing of customer requests to ensure high customer satisfaction.
- You actively support the handling of group bookings and contribute to the smooth and efficient handling of larger booking requests.
- For this very varied position you ideally bring the following:
- Training as a hotel clerk or a completed hotel school.
Main responsibilities
- include telephone sales and the professional processing of customer requests to ensure high customer satisfaction.
- You actively support the handling of group bookings and contribute to the smooth and efficient handling of larger booking requests.
- The regular maintenance of our reservation systems and the Protel databases is your responsibility to ensure the timeliness and accuracy of the booking data.
- They work closely with the Front Office, Sales & Marketing and Event Team to ensure a seamless exchange of information and an optimal guest experience.
Key requirements
- For this very varied position you ideally bring the following:
- Training as a hotel clerk or a completed hotel school.
- Several years of professional experience at the front office and in the reservation department in the luxury hotel industry.
- Stylistic correspondence.
- Very good language skills in German and English (verbal and written), any other language especially Russian and Italian is advantageous.
- Good computer user knowledge of the MS-Office programs, Protel knowledge of advantages.
- High commitment, resilience and teamwork ability.
- Winning appearance and very good manners. Our offer
- Term season point with entry date by appointment.
- 5 days week on average at 43.5 hours.
- 5 weeks holidays and 6 public holidays per year.
- 13.
Application process
- If you value an interesting, challenging and versatile job in a dynamic environment and would like to join a well-established team, then we look forward to your complete online application. Warning about recruitment fraud
- The Badrutt’s Palace Hotel will never request payments or financial information as part of the recruitment process.
- If you receive a payment request or a suspicious message, please ignore it and contact us directly via our official website.
Contacts
- All official communication takes place exclusively via email addresses ending @ badruttspalace.com .
Additional details
- As a reservation agent, you will strengthen our reservations team, which consists of experienced sales professionals and works closely together.
- Tasks include telephone sales and the professional processing of customer requests to ensure high customer satisfaction.
- Winning appearance and very good manners.
- If you value an interesting, challenging and versatile job in a dynamic environment and would like to join a well-established team, then we look forward to your complete online application. Warning about recruitment fraud
Notes and original content
- Your profile
- If you value an interesting, challenging and versatile job in a dynamic environment and would like to join a well-established team, then we look forward to your complete online application.
- Warning about recruitment fraud
Questions about this listing
What salary does Badrutt's Palace Hotel offer for this role?
Badrutt's Palace Hotel lists CHF 57'500 - 87'000 gross per year for this position in St. Moritz. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Badrutt's Palace Hotel offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Badrutt's Palace Hotel during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Graubünden?
EU/EFTA residents living in the border zone of the country adjoining Canton Graubünden can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Graubünden's cantonal migration office or with HR during the application.
How do I apply for this position at Badrutt's Palace Hotel?
Use the "Apply now" button on this page — it links directly to Badrutt's Palace Hotel's original listing at jobs.badruttscareers.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
