ICT-Systemadministrator/in — Universität Bern

Full description

The UniBE is right in the middle of it. With us you benefit from the central location and convenient locations for transport.

Tasks

• First-level support and Help Desk including receipt, prioritization, analysis and processing of IT requests and escalation of more complex faults
• Advice and support of employees in questions concerning ICT-Services and workplace systems
• Installation, configuration, operation and maintenance of Windows clients, notebooks, printers, peripherals and network devices
• Administration of selected Windows servers, services, Active Directory and basic network services such as DNS, DHCP and TP/IP
• Work with patch and update management, especially with WSUS, as well as monitoring data backup and support in recovery
• Technical support of laboratory workstations, control systems and other institute-specific IT systems
• Support for removals, commissioning and the transfer of new or modified hardware and software into operation
• Participation in IT projects and in the introduction and further development of ICT systems
• Creation and maintenance of technical documentation, inventory and user instructions and conducting user training
• Support for procurement and management of IT hardware, software and consumables
• Support of selected special and web systems and participation in the IT piket service
• Compliance with the applicable regulations, instructions and safety guidelines

Requirements

• Completed vocational training as a computer scientist, preferably with a focus on system technology or platform development, or comparable training
• Professional experience in IT support and in the administration of Windows systems
• Good knowledge in the fields of Active Directory, DNS, DHCP, Group Guidelines and TP/IP
• Experience with Windows clients and Microsoft Office environments
• Knowledge in the administration of Windows servers and patch management
• Basic knowledge in the area of network, data backup and IT security
• Experience in dealing with ticket systems and structured support processes
• Self-employed, reliable and service-oriented working methods
• Self-employed, structured and service-oriented working methods
• High quality and safety awareness
• Very good German and English knowledge in word and writing

We offer: Interdisciplinary cooperation