Sachbearbeiter Krankentaggeld Service & Support (alle) — SWICA Gesundheitsorganisation

Full description

We are committed to health – because health is everything. We are committed to this, also as an employer. We are convinced that only in a healthy working world do the best talents feel comfortable and advance: professionally and personally. We give everything for that. This is how you shape your health For this exciting and responsible role, we are looking for a reliable, structured and resilient personality with a strong service orientation and joy in taking on responsibility independently in a demanding environment. You will work closely with experienced KTG case processing employees and make an important contribution to ensuring that our benefit cases are processed efficiently, reliably and in a customer-oriented manner. You can contribute your specialist knowledge, take responsibility for your own areas of responsibility and develop professionally in KTG and performance management.

• You ensure the recording, triage and administrative processing of new KTG case reports and independently process the small cases assigned to you.
• You support case workers in the pre- and post-processing of benefit cases and ensure efficient administrative processing.
• You process performance corrections, open tasks and case files in Syrius and ensure that they are completed on time.
• You coordinate and process the various KTG/ATG mailboxes and mail baskets.
• You will take on administrative tasks relating to case dossiers, correspondence, files and completed benefit cases.
• You record and process invoices from medical and other network partners, such as doctors, experts and case management partners.
• You support our customers with eCase case registration and with corresponding inquiries.
• You carry out defined controls as part of the internal control system (ICS) and document them.
• You work closely with the KTG case management employees and ensure a smooth flow of information and tasks.
• If necessary, you will take on deputies within the service and support team.

This is what sets you apart

• Completed vocational training (EFZ) as a businesswoman or in a medical profession
• Several years of office work
• Medical knowledge an advantage
• Knowledge of the Syrius insurance application is an advantage
• Good user knowledge of Word and Excel
• Strong affinity for numbers and enjoy working carefully and accurately
• Structured, independent and reliable personality
• High service orientation and enjoyment of working together in a team
• Very good oral and written expression skills in German
• Good knowledge of French or English is an advantage
• Willingness to take on responsibility and continually develop professionally

Why SWICA

• We build on humanity. That's why we put openness, respect and trust at the center of our everyday work. We get involved, take responsibility and think of solutions – together, for our customers. This is also why we have been number 1 in customer satisfaction for many years.
• We trust you and give you space. With annual working hours, at least 5 weeks of vacation and, if desired, additional vacation time. With part-time models and a spacious home office within the scope of the position, you can structure your everyday life largely flexibly.
• We value and reward your work – with a wage in line with the market, up to 1,500 francs an annual allowance for personal wishes and a generous contribution to the basic and supplementary insurance for you and your family.
• We offer you perspectives. We support your professional and personal development with generous training regulations – for your role today and for your goals tomorrow.
• Because health is everything. With our company health management and region-specific offers, we take care of your well-being. And if things turn out differently: 100% net salary continued payment.
• We think long-term. With three savings plans, a workload-dependent coordination deduction and benefits well above the legal minimum, you can take good care of your future.

Sabina Ille, will be happy to give you information.