ICT-Service-Manager/-in Senior (1319) — Confederazione Svizzera
- Location
- Bern
- Contract
- other
- Posted
- 2 days ago
Role overview
Analyse contracts and service packages to be adopted with regard to degree of absorption, duration and specificities
Evaluate technical and contractual transferability to BIT standard operations and coordinate with product owners and specialist areas on takeover risks and conditions
- Analyse contracts and service packages to be adopted with regard to degree of absorption, duration and specificities
- Evaluate technical and contractual transferability to BIT standard operations and coordinate with product owners and specialist areas on takeover risks and conditions
Application process
- Operational support for product owners by creating order requirements, procurement support and budget documentation and tracking over the application lifecycle
- Perform life cycle planning (roadmap, releases, changes, replacements) as well as coordination of supplier performance according to the contract (SLAs, key figures, quality) and participate in documents for WTO procurement
- Ensure service readiness from takeover date (monitoring, backup, patch management, access management) and participate in security documentation (Schuban, ISDS, ICT basic protection)
- Completed tertiary education (HF, FH, Uni) in computer science, business informatics or ICT management;
- Compensable by equivalent professional experience
- Several years of professional experience in ICT service management, in particular in the acquisition and operation of specialized applications required;
- Project experience in transition/transformation of applications into operational operation desired
- Secure handling of ITIL processes (incident, problem, change, release, service level management)
Questions about this listing
What salary does Confederazione Svizzera offer for this role?
Confederazione Svizzera lists CHF 113'000 - 192'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Confederazione Svizzera offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Confederazione Svizzera during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Confederazione Svizzera?
Use the "Apply now" button on this page — it links directly to Confederazione Svizzera's original listing at jobs.admin.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
