Head of Customer Service Business Development (m/w/d) — Liebherr
CHF 99'500 - 169'500
Liebherr · Baden (AG)
- Location
- Baden
- Contract
- full-time
- Posted
- 9 days ago
SalaryCHF 99'500 - 169'500
Role overview
The Customer Service division is a key growth driver and decisive differentiator for sustainable corporate success and high customer satisfaction.
Spare parts business, services and customer-specific solutions make a significant contribution to long-term customer loyalty and to the development of new revenue potential.
In addition, circular approaches such as remanufacturing and supporting digital solutions are becoming increasingly important for the further development of the service business.
- The Customer Service division is a key growth driver and decisive differentiator for sustainable corporate success and high customer satisfaction.
- Spare parts business, services and customer-specific solutions make a significant contribution to long-term customer loyalty and to the development of new revenue potential.
- Completed studies in business administration, industrial engineering, mechanical engineering or comparable qualification.
- Several years of professional experience (at least 8-12 years) in customer service, after-sales, business development or sales, ideally in the industrial or mechanical engineering environment.
Key requirements
- Completed studies in business administration, industrial engineering, mechanical engineering or comparable qualification.
- Several years of professional experience (at least 8-12 years) in customer service, after-sales, business development or sales, ideally in the industrial or mechanical engineering environment.
- Demonstrate success in the development and implementation of growth initiatives in the service business.
- Ideally, experience in remanufacturing, circular economy or sustainable business models.
- Sound understanding of spare parts, service and after-sales processes as well as international sales structures.
- Experience in managing complex projects and programs as well as working with interdisciplinary teams.
- Secure handling of common tools (e.g.
- CRM, reporting or analysis tools).
- Strong strategic and analytical skills as well as entrepreneurial thinking and action.
- High communication and assertiveness as well as intercultural competence.
- Structured, goal-oriented and self-responsible working method.
- Negotiation-proof knowledge of German and English.
Application process
- Then we look forward to your online application.
- For any questions, please contact Jeton Tahiri.
- One passion.
- Many opportunities.
- The company Liebherr-Components AG, founded in 2011, is responsible as a trading company for the worldwide distribution of components and system solutions of the group of companies.
- Its portfolio includes products from the field of mechanical, hydraulic and electric drive and control technology.
Contacts
- Location Liebherr-Components AG Brown Boveri Strasse 7 5400 Baden Switzerland (CH) Contact Jeton Tahiri [email protected]
Additional details
- extensive familiarization and a lot of room for manoeuvre flexible working hours
Notes and original content
- Qualifications:
- extensive familiarization and a lot of room for manoeuvre
- flexible working hours
