Stv. Sektionsleitung Qualitätsmanagement — Stadt Bern

Full description

As deputy section head of quality management, you support the further development and implementation of the quality and integrated management system of protection and rescue Bern. You take a central role in the operational implementation of quality management, process optimization and the further development of a sustainable quality culture.

Tasks

• You support the sectional management QM in the development and implementation of the QM strategy as well as in the organization and resource planning
• The fault and complaint management is your responsibility and you work with certifications with
• You contribute to the planning and coordination of internal audits, carry out them out and implement KVP activities and QM projects
• You analyze and optimize QM processes and prepare process data, key figures and quality reports
• You are the professional manager and supervisor of CIRS-educators and auditors and are deputy of the section head QM in their absence

Requirements

• You have a completed commercial basic vocational training. Continuing training in quality management (e.g., CAS quality management, quality representative or auditor/in ISO) is of benefit
• A multi-year experience in quality management / IMS as well as experience in the further development of management systems are of advantage
• Practical experience in planning and carrying out internal and external audits as well as in KVP projects is part of your experience
• You have a sound knowledge of process, project, fault, complaint and risk management as well as a good knowledge of the applicable ISO standards
• You are highly communicational, have strong team and leadership skills, are self-responsible, resilient and willingness to change is one of your strengths

We offer: For sense & city life With us you change something. You contribute to the city life, bear responsibility and make Bern more worth living.

In the city of Bern, over 4,500 people work together in five directorates and more than 80 professional profiles. We are committed with passion and conviction to the people who live here, who work here. Together, we shape the community and the future of this city – visible, tangible, sustainable. For our city. For Bern.