Front Office Mitarbeiter:in - Hotel Savoy — BâleHotels

Full description

Tasks Together with your team, you are responsible for ensuring that everything runs smoothly at the reception. The main tasks include:

• Check-in and check-out
• Guest care and concierge activities
• Active additional sales
• Telephone service
• Receiving and processing individual reservations
• Guest correspondence
• Various administrative tasks
• Requirements
• Completed training in the hotel industry and initial experience at the reception is an advantage
• Fluent in spoken and written German and English
• Good knowledge of French and Opera knowledge is an advantage
• Reliable, team player, flexible, resilient open demeanor
• motivation, passion for the job and enjoyment of work
• well-groomed appearance, good manners
• high level of commitment even on weekends and public holidays
• discounts: up to 20% discount in all formats of the Coop Group
• conditions of employment: loyalty bonus
• working hours: 5 weeks of vacation
• further training: support with further training and training offers from the LGAV and Coop
• sustainability: hotel employees' drinking bottles: together against the use of plastic
• communication: you- & "Heartist" culture
• Health: Update fitness: Fr. 200.– discount on the annual subscription Your contact person Diana Latigan Human Resources