Employee Sales, Administration and Customer Service — JUMBO
- Location
- Bern
- Contract
- permanent
- Posted
- 2 days ago
Role overview
Tasks
- Customer service and information center are your responsibility.
- With patience and commitment you serve and advise our demanding customers.
- The responsibility for cash management also lies with you.
- You are responsible for receiving and processing customer orders and customer complaints.
- Thanks to your overview, circulation of money, postal and delivery notes is ensured.
Requirements
- You bring a vocational training in the retail trade or as a merchant:frau.
- With Office programs, you are routine.
- Your knowledge of German is very good - in word and writing. English and French are a plus.
- Flexible use times (Mo-Sa) are a matter of course for you in sales.
- Customer contact and teamwork bring you joy.
- You describe yourself as an independent, resilient and committed personality.
- Discounts: discount on the travel offer ITS Coop Travel, 5 times the number of super points in the supermarket, up to 20% discount on various insurance services, up to 20% discount in all formats of the Coop Group, cheaper mobile and prepaid subscriptions on Coop Mobile, personal discount also for partners:in (living in the same household), discount on GA subscription
- Conditions of employment: Pension fund: 2/3 is paid by Coop, collective employment contract (GAV), 18 weeks paid maternity leave and 4 weeks paid paternity leave, loyalty bonuses, savings plan at the pension fund, flexible and attractive scheme for early retirement pension from the completed 58. Age year
- Working hours: 5 weeks holidays
- Health: Update Fitness: Fr. 200.– Discount on annual subscription
Your contact person
Gina Marinello HR Marketing
- Customer service and information center are your responsibility.
- With patience and commitment you serve and advise our demanding customers.
- Du bringst eine Berufsausbildung im Detailhandel oder als Kaufmann:frau mit.
- Mit Office-Programmen bist du routiniert.
Main responsibilities
- Customer service and information center are your responsibility.
- With patience and commitment you serve and advise our demanding customers.
- The responsibility for cash management also lies with you.
- You are responsible for receiving and processing customer orders and customer complaints.
- Thanks to your overview, circulation of money, postal and delivery notes is ensured. Requirements
- You bring a vocational training in the retail trade or as a merchant:frau.
- With Office programs, you are routine.
- Your knowledge of German is very good - in word and writing.
- English and French are a plus.
- Flexible use times (Mo-Sa) are a matter of course for you in sales.
Key requirements
- Du bringst eine Berufsausbildung im Detailhandel oder als Kaufmann:frau mit.
- Mit Office-Programmen bist du routiniert.
- Deine Deutschkenntnisse sind sehr gut - in Wort und Schrift. Englisch und Französisch sind ein Plus.
- Flexible Einsatzzeiten (Mo-Sa) sind für dich im Verkauf selbstverständlich.
- Die Kundenkontakt und die Teamarbeit bereiten dir Freude.
- Du bezeichnest dich als selbstständige, belastbare und engagierte Persönlichkeit.
Additional details
- Thanks to your overview, circulation of money, postal and delivery notes is ensured.
- Conditions of employment: Pension fund: 2/3 is paid by Coop, collective employment contract (GAV), 18 weeks paid maternity leave and 4 weeks paid paternity leave, loyalty bonuses, savings plan at the pension fund, flexible and attractive scheme for early retirement pension from the completed 58. Working hours: 5 weeks holidays
- Health: Update Fitness: Fr. 200.– Discount on annual subscription Your contact person
Notes and original content
- Requirements
- Conditions of employment: Pension fund: 2/3 is paid by Coop, collective employment contract (GAV), 18 weeks paid maternity leave and 4 weeks paid paternity leave, loyalty bonuses, savings plan at the pension fund, flexible and attractive scheme for early retirement pension from the completed 58.
- Working hours: 5 weeks holidays
- Health: Update Fitness: Fr. 200.– Discount on annual subscription
- Your contact person
- Gina Marinello
- HR Marketing
Questions about this listing
What salary does JUMBO offer for this role?
JUMBO lists CHF 77'500 - 118'500 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does JUMBO offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with JUMBO during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at JUMBO?
Use the "Apply now" button on this page — it links directly to JUMBO's original listing at career2.successfactors.eu, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
