Employee Front Office Collection — Cornèr Banca
- Location
- Wallisellen
- Contract
- full-time
- Posted
- 104 days ago
Role overview
As part of our growing operations in Zurich, we are seeking a dedicated and customer-focused professional to join our Front Office Team in the Dunning & Collection area.
This role offers the opportunity to contribute to effective credit management while ensuring high-quality customer interactions.
- As part of our growing operations in Zurich, we are seeking a dedicated and customer-focused professional to join our Front Office Team in the Dunning & Collection area.
- This role offers the opportunity to contribute to effective credit management while ensuring high-quality customer interactions.
- Key Responsibilities:
- Phone-based client communication for credit management and debt collection
- Commercial apprenticeship (KV) or equivalent diploma
- Experience in roles requiring regular customer interaction by phone (inbound and outbound communication) Proficiency in MS Office
Main responsibilities
- Key Responsibilities:
- Phone-based client communication for credit management and debt collection
- Negotiation of repayment plans and monitoring of agreed arrangements
- Coordination with external debt collection partners and management of assigned mandates
Key requirements
- Commercial apprenticeship (KV) or equivalent diploma
- Experience in roles requiring regular customer interaction by phone (inbound and outbound communication) Proficiency in MS Office
- Strong team orientation, with the ability to collaborate effectively in a dynamic environment
Application process
- Application of active listening in client interactions, combined with analytical evaluation of information to identify and propose appropriate solutions
- Provide administrative and back-office support Close collaboration with internal teams
- 1–2 years of professional experience, preferably in receivables management (dunning and debt collection) or financial services
- Languages: German / Swiss German (written and spoken) and French (written and spoken) are mandatory;
- Italian is an advantage; additional languages are welcomed
- Experience in roles requiring regular customer interaction by phone (inbound and outbound communication)
- Excellent communication and negotiation skills, combined with active listening, empathy, and a pragmatic, solution-oriented approach Proficiency in MS Office
- Strong team orientation, with the ability to collaborate effectively in a dynamic environment
Additional details
- Provide administrative and back-office support Close collaboration with internal teams
- Excellent communication and negotiation skills, combined with active listening, empathy, and a pragmatic, solution-oriented approach Proficiency in MS Office
Notes and original content
- Provide administrative and back-office support
- Close collaboration with internal teams
- Excellent communication and negotiation skills, combined with active listening, empathy, and a pragmatic, solution-oriented approach
- Proficiency in MS Office
Questions about this listing
What salary does Cornèr Banca offer for this role?
Cornèr Banca lists CHF 113'000 - 198'500 gross per year for this position in Wallisellen. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Cornèr Banca offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Cornèr Banca during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Zürich?
EU/EFTA residents living in the border zone of the country adjoining Canton Zürich can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Zürich's cantonal migration office or with HR during the application.
How do I apply for this position at Cornèr Banca?
Use the "Apply now" button on this page — it links directly to Cornèr Banca's original listing at jobs.corner.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
