Customer Dialogue and Triage (m/f/d) — die Mobiliar
- Location
- Bellinzona
- Contract
- full-time
- Posted
- Yesterday
Role overview
This is what awaits you
As part of Mobi24 AG, a company belonging to the Mobiliar Group, you will support and advise our customers in exceptional situations and emergencies. This is what you do with us:
You answer calls from our customers outside the opening hours of the general agencies of Mobiliar.
- This is what awaits you:
- As part of Mobi24 AG, a company belonging to the Mobiliar Group, you will support and advise our customers in exceptional situations and emergencies. This is what you do with us:
- Laufendes Studium oder abgeschlossene Lehre
- Freude am Kundenkontakt sowie ausgeprägte Kommunikationsfähigkeiten
Key requirements
- Laufendes Studium oder abgeschlossene Lehre
- Freude am Kundenkontakt sowie ausgeprägte Kommunikationsfähigkeiten
- Teamfähigkeitund selbständige, kundenorientierte Arbeitsweise Flexibilität und hohe Belastbarkeit
- Bereitschaft zu unregelmässigen und teilweise kurzen Arbeitseinsätzenn (z.B. morgens, mittags, abends bis 20:30 Uhr sowie an Wochenenden und Feiertagen)
- Fliessende Deutschkenntnisse sowie gute Italienischkenntnisse. Zusätzliche solide Französischkenntnisse von Vorteil
Additional details
- As part of Mobi24 AG, a company belonging to the Mobiliar Group, you will support and advise our customers in exceptional situations and emergencies. This is what you do with us:
- You record claims electronically and take on further administrative tasks. This is what you bring with you: Ongoing studies or completed teaching
- Team skills and independent, customer-oriented working methods Flexibility and high load capacity
- Additional solid knowledge of French is beneficial
- More about our commitment as an employer can be found below. This is what we offer:
- Our family allowances are based on the highest cantonal contributions of the cantons of Bern, Vaud and Zurich. Training and development
- We participate in job-relevant training.
- We offer various discounts for events and cultural events as well as a staff restaurant with reduced prices. Further conditions of employment Manager for Cookie Consent:
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Notes and original content
- As part of Mobi24 AG, a company belonging to the Mobiliar Group, you will support and advise our customers in exceptional situations and emergencies.
- This is what you do with us:
- You record claims electronically and take on further administrative tasks.
- This is what you bring with you:
- Ongoing studies or completed teaching
- Team skills and independent, customer-oriented working methods
- Flexibility and high load capacity
- Working with us:
- More about our commitment as an employer can be found below.
- This is what we offer:
Questions about this listing
What salary does die Mobiliar offer for this role?
die Mobiliar lists CHF 49'500 - 75'000 gross per year for this position in Bellinzona. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need the G permit to apply for this role in Ticino as an Italian cross-border worker?
Yes, if you are resident in Italy within the 20 km border zone. The Swiss employer files the G-permit application at the Ticino cantonal migration office after the contract is signed — first issuance takes 2-6 weeks, then automatic yearly renewal for as long as the employment continues. Weekly return to your Italian home is required to keep the status.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
