Customer Care Representative - 20% — Swissquote
CHF 14'700 - 22'300
Swissquote · Dübendorf (ZH)
- Location
- Dübendorf
- Contract
- full-time
- Posted
- 23 days ago
SalaryCHF 14'700 - 22'300
Role overview
Your mission Do you love helping people and learning new things?
If so, you might be the perfect fit for our Customer Care Representative position.
You will be the main link between Yuh and our awesome clients, who use our app to manage their finances and investments.
- Your mission Do you love helping people and learning new things?
- If so, you might be the perfect fit for our Customer Care Representative position.
- Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
- Strong interest in banking, fintech, and customer experience
Key requirements
- Currently enrolled at a university or university of applied sciences (Bachelor or Master), ideally in Business, Economics, Finance, or a related field
- Strong interest in banking, fintech, and customer experience
- Excellent written communication skills and a customer-oriented mindset Fluent in English; German and-or French is a strong advantage
- Reliable, detail-oriented, and able to work independently
- Comfortable using digital tools and learning new systems quickly This is a part-time job of 20%.
Contacts
- Act as a point of contact for clients, primarily handling written inquiries (chat, email, in-app messaging), and delivering a professional, friendly, and solution-oriented customer experience.
Additional details
- You will answer their questions, solve their problems, and guide them through their financial journey with Yuh. Key Responsabilities
- Excellent written communication skills and a customer-oriented mindset German and-or French is a strong advantage
Notes and original content
- You will answer their questions, solve their problems, and guide them through their financial journey with Yuh.
- Key Responsabilities
- Your Profile
- Excellent written communication skills and a customer-oriented mindset
- Fluent in English;
- German and-or French is a strong advantage
