This is what awaits you: As part of Mobi24 AG, a company in the Mobiliar Group, you will take on a variety of contact center tasks in the insurance environment and support and advise our customers in exceptional situations and emergencies.
This is what you do with us: The core of your job is answering our customers' calls outside the opening hours of the general agencies and electronically recording claims in all sectors.
Thanks to your insurance knowledge, you can advise customers in an initial consultation and prepare offers and proof of insurance.
Key requirements
Abgeschlossene Grundbildung in der Versicherungsbranche bzw. Ausbildung als Versicherungsvermittler:in VBV
Freude am Kundenkontakt sowie ausgeprägte Kommunikationsfähigkeiten
Teamfähigkeit und selbständige, kundenorientierte Arbeitsweise
Flexibilität und hohe Belastbarkeit
Bereitschaft zu unregelmässigen Arbeitseinsätzen (z.B. abends bis 20.30 Uhr sowie an Wochenenden und Feiertagen)
Fliessende Deutschkenntnisse sowie solide Französisch- und/oder Italienischkenntnisse
Considering the Contact Center (m/d) position at die Mobiliar in Bern (Berna) on a full-time contract?
This position requires a G Permit (annual renewal) and triggers wage-withholding by the employer die Mobiliar. In the Canton of Berna the rate depends on bracket, marital status and dependants; the 2024 New Agreement adds an Italian side tax.
Swiss social contributions include AVS (5.3%), unemployment insurance (1.1%) and LPP (occupational pension). Use our free tax simulator to estimate the net salary for Contact Center (m/d) in administration and compare the cost of living between Switzerland and Italy.
Frequently asked questions
What does a Contact Center (m/d) at die Mobiliar earn net in Bern?
For Contact Center (m/d) at die Mobiliar the net depends on gross, Berna withholding (2-15%), AVS/LPP and family deductions. Contract: full-time. Our simulator gives a personalised estimate.
How does LAMal work when applying to Contact Center (m/d) at die Mobiliar?
Before signing with die Mobiliar, note that LAMal is mandatory within 3 months since 2024. The average premium in Berna depends on the model. See our LAMal comparator.
