Consultant Assistance (m/d) — die Mobiliar
NewCHF 49'500 - 75'000
die Mobiliar · Bern (BE)
- Location
- Bern
- Contract
- full-time
- Posted
- Yesterday
SalaryCHF 49'500 - 75'000
Role overview
That's what you expect
Do you enjoy dealing with people, with a wide range of questions and are you happy to be in contact with customers?
Then we have the right thing for you, become part of the Mobi24.
- That's what you expect:
- Do you enjoy dealing with people, with a wide range of questions and are you happy to be in contact with customers?
- This is what you do with us:
- That's what you bring:
- Successfully completed basic training, for example in the gastro, tourism, medical, insurance industry, customer dialogue or in the commercial sector
- Cosa offriamo Ambiente di lavoro
Main responsibilities
- This is what you do with us:
Key requirements
- That's what you bring:
- Successfully completed basic training, for example in the gastro, tourism, medical, insurance industry, customer dialogue or in the commercial sector
- Multiannual professional experience with customer contact
- Safe handling of technical tools around the computer
- Team-ready, communicative, open and resilient personality with the necessary service readiness (reliability, punctuality and flexibility in deployment planning (24/7 incl. weekend))
- Flowing Swiss and French knowledge. Good Italian knowledge is beneficial
- Erfolgreich abgeschlossene Grundausbildung, zum Beispiel in der Gastro-, Tourismus-, Medizinal-, Versicherungsbranche, im Kundendialog oder im kaufmännischen Bereich
- Mehrjährige Berufserfahrung mit Kundenkontakt
- Sicherer Umgang mit technischen Arbeitsmitteln rund um den Computer
- Teamfähige, kommunikative, offene und belastbare Persönlichkeit mit der nötigen Dienstleistungsbereitschaft (Zuverlässigkeit, Pünktlichkeit und Flexibilität in der Einsatzplanung (24/7 inkl. Wochenende))
- Fliessende Schweizerdeutsch- und Französischkenntnisse. Gute Italienischkenntnisse sind vor Vorteil
What the company offers
- Cosa offriamo Ambiente di lavoro
- A dedicated and motivated team awaits you, which lives like "Proud to help".
- Human beings are in the centre of us and we live an open and co-worker-oriented working culture.
- This can also be seen in shift planning: In order for our employees to be as flexible as possible in 24/7 operation, we always respond to the planning requirements when possible.
- After a well-founded working phase, we focus on independent work and on innovation culture: Continuous improvement is actively promoted and helped by you.
- To maintain our unique employee culture in the future, we work 50% of the Pensums on site.
- The rest of the time can be flexibly designed. Condizioni di lavoro
- Your workload can be negotiated from 60%. -
- We offer you a free subscription for your smartphone as well as a half-tax and a reduced weekly working time (40h) in shift operation. Formazione e sviluppo
- from our large internal training offer and from discounts at various events. Benefici Compatibility: -
Company and context
- As an organizational and language talent, your job focuses on the telephone reception and independent processing of assistance cases.
- You are responsible for the organisation of emergency measures in the event of a breakdown, an accident and other concerns.
- This includes coordination with service providers and partners.
- With your customer-centric operation, you are also responsible for answering the calls of our customers outside the opening hours of the general agencies.
Additional details
- Descrizione That's what you expect: Mansioni This is what you do with us: Requisiti That's what you bring:
- Flowing Swiss and French knowledge. Good Italian knowledge is beneficial
- The rest of the time can be flexibly designed. Condizioni di lavoro
- We offer you a free subscription for your smartphone as well as a half-tax and a reduced weekly working time (40h) in shift operation. Formazione e sviluppo
- Benefit from our large internal training offer and from discounts at various events.
- We offer 20 weeks of maternity and 6 weeks of paternity leave, above average family allowances and a sustainable pension fund. Training and development: -
Notes and original content
- Descrizione That's what you expect:
- Mansioni This is what you do with us:
- Requisiti That's what you bring:
- Flowing Swiss and French knowledge.
- Good Italian knowledge is beneficial
- The rest of the time can be flexibly designed.
- Condizioni di lavoro
- We offer you a free subscription for your smartphone as well as a half-tax and a reduced weekly working time (40h) in shift operation.
- Formazione e sviluppo
- Compatibility: -