Consultant Assistance (m/d) — die Mobiliar

NewCHF 49'500 - 75'000
die Mobiliar · Bern (BE)
Categoria: Altro Contratto: full-time Salario: CHF 49'500 - 75'000
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Location
Bern
Contract
full-time
Posted
Yesterday
SalaryCHF 49'500 - 75'000

Role overview

That's what you expect

Do you enjoy dealing with people, with a wide range of questions and are you happy to be in contact with customers?

Then we have the right thing for you, become part of the Mobi24.

Main responsibilities

  • This is what you do with us:

Key requirements

  • That's what you bring:
  • Successfully completed basic training, for example in the gastro, tourism, medical, insurance industry, customer dialogue or in the commercial sector
  • Multiannual professional experience with customer contact
  • Safe handling of technical tools around the computer
  • Team-ready, communicative, open and resilient personality with the necessary service readiness (reliability, punctuality and flexibility in deployment planning (24/7 incl. weekend))
  • Flowing Swiss and French knowledge. Good Italian knowledge is beneficial
  • Erfolgreich abgeschlossene Grundausbildung, zum Beispiel in der Gastro-, Tourismus-, Medizinal-, Versicherungsbranche, im Kundendialog oder im kaufmännischen Bereich
  • Mehrjährige Berufserfahrung mit Kundenkontakt
  • Sicherer Umgang mit technischen Arbeitsmitteln rund um den Computer
  • Teamfähige, kommunikative, offene und belastbare Persönlichkeit mit der nötigen Dienstleistungsbereitschaft (Zuverlässigkeit, Pünktlichkeit und Flexibilität in der Einsatzplanung (24/7 inkl. Wochenende))
  • Fliessende Schweizerdeutsch- und Französischkenntnisse. Gute Italienischkenntnisse sind vor Vorteil

What the company offers

  • Cosa offriamo Ambiente di lavoro
  • A dedicated and motivated team awaits you, which lives like "Proud to help".
  • Human beings are in the centre of us and we live an open and co-worker-oriented working culture.
  • This can also be seen in shift planning: In order for our employees to be as flexible as possible in 24/7 operation, we always respond to the planning requirements when possible.
  • After a well-founded working phase, we focus on independent work and on innovation culture: Continuous improvement is actively promoted and helped by you.
  • To maintain our unique employee culture in the future, we work 50% of the Pensums on site.
  • The rest of the time can be flexibly designed. Condizioni di lavoro
  • Your workload can be negotiated from 60%. -
  • We offer you a free subscription for your smartphone as well as a half-tax and a reduced weekly working time (40h) in shift operation. Formazione e sviluppo
  • from our large internal training offer and from discounts at various events. Benefici Compatibility: -

Company and context

  • As an organizational and language talent, your job focuses on the telephone reception and independent processing of assistance cases.
  • You are responsible for the organisation of emergency measures in the event of a breakdown, an accident and other concerns.
  • This includes coordination with service providers and partners.
  • With your customer-centric operation, you are also responsible for answering the calls of our customers outside the opening hours of the general agencies.

Additional details

  • Descrizione That's what you expect: Mansioni This is what you do with us: Requisiti That's what you bring:
  • Flowing Swiss and French knowledge. Good Italian knowledge is beneficial
  • The rest of the time can be flexibly designed. Condizioni di lavoro
  • We offer you a free subscription for your smartphone as well as a half-tax and a reduced weekly working time (40h) in shift operation. Formazione e sviluppo
  • Benefit from our large internal training offer and from discounts at various events.
  • We offer 20 weeks of maternity and 6 weeks of paternity leave, above average family allowances and a sustainable pension fund. Training and development: -

Notes and original content

  • Descrizione That's what you expect:
  • Mansioni This is what you do with us:
  • Requisiti That's what you bring:
  • Flowing Swiss and French knowledge.
  • Good Italian knowledge is beneficial
  • The rest of the time can be flexibly designed.
  • Condizioni di lavoro
  • We offer you a free subscription for your smartphone as well as a half-tax and a reduced weekly working time (40h) in shift operation.
  • Formazione e sviluppo
  • Compatibility: -
Apply now
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die Mobiliar · Bern
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