Mitarbeiter*in Kundendienst (m/w/d) — SPITEX ReBeNo AG

Full description

You like to be there for people and keep an overview in everyday life? As an innovative and regionally networked SPITEX, we focus on humanity, team spirit and a professional service. For our customer service, we are looking for a dedicated personality who complements our well-established reception team working in job sharing. Employee customer service (m/f/d) Your tasks – versatile and close to people

• Customer contact with heart: You support our customers by telephone professionally, friendly and solution-oriented.
• Data under control: You collect and maintain customer and order data carefully and reliably.
• Well prepared on the road: You provide work materials and electronic tools for our employees.
• Organization is your strength: You keep various Excel lists and keep an eye on inventory, orders and delivery dates.
• Communication that arrives: You write and design writing for our customers and our employees.
• Variety included: You take on a variety of administrative tasks and support the team in day-to-day business.

You bring that with you

• professional experience in an administrative or service-oriented capacity
• Commercial or paramedical training is advantageous, but not a requirement
• Joy of contact with people and a pronounced service orientation
• A friendly, communicative and solution-oriented personality
• An independent, structured and reliable way of working
• Good MS-Office user knowledge
• Experience with ERP systems is a plus

This is what we offer you

• a prudent familiarization and a family, professional working atmosphere
• Further education and specialisation opportunities
• fair employment conditions and contemporary remuneration
• Attractive social benefits and voluntary care allowances
• at least 5 weeks holidays and the possibility of unpaid leave
• Various Fringe Benefits and Perks

What are you waiting for? Become part of our SPITEX ReBeNo AG and bring your strengths where they are appreciated. Send us your complete application documents to [email protected] today. Fiona Wyttenbach is happy to answer questions under 031 300 31 02. We look forward to meeting you!

Portrait SPITEX ReBeNo stands for professional and qualified care. We are innovative, certified and work according to the latest state of nursing science. With 125 employees, SPITEX Region Bern Nord serves around 500 customers comprehensively and around the clock.

Benefits

• Paid breaks: 15 minutes per day paid breaks
• Holiday Plus: Generous holiday regime from 25 to 33 days. You will receive a gift of seniority in the form of wages and/or holidays.
• Pay and bonuses: Fair pay according to your level of education and with regard to your professional and life experience
• Child allowances Plus: Payment of voluntary care allowances in addition to the mandatory family allowances.
• Provision Plus: Financing BVG 60% employer / 40% employee. Occupational pension provision in the super-obligatory: No entry threshold at the pension fund. Voluntary savings contributions to the pension fund are possible.
• Social Security Plus: coverage of all premiums for non-occupational accident and sickness allowance insurance.
• Education and training: We are happy to support you in terms of further education and specialization opportunities - also financially.
• Promotion of employees: employee afternoons on selected topics.
• Allowances/Expenses: Night, Picette and Weekend Allowances. Allowance for expenses.
• Unpaid holidays: Unpaid holidays are possible by arrangement.
• Public transport connection: Zollikofen base: 450m to Zollikofen station to RBS, SBB, BLS and buses. 140m to the RBS station Oberzollikofen. Meikirch/Kirchlin Dach base: bus 106, stops. Jetzikofenstrasse (66m)
• Free snacks: Free fruit and other treats.
• Relax areas: break compartment with sofa. Kitchen with coffee machine, refrigerator, microwave, dishes.
• Gifts: gifts of seniority in the form of payment and/or leave.
• Events for employees: Annual summer festival of the entire SPITEX ReBeNo. In addition, annual events in the team.
• Rewards: Awarding of a premium when recruiting new employees.
• Perks: Percentages on purchases in pharmacies and drugstores. Discounted mobile subscriptions of Swisscom. Fleet discount when buying a new car of various brands.