Career changer Customer companion — FFS Officine (Ferrovie Federali)
- Location
- Buchs SG
- Contract
- full-time
- Posted
- 4 days ago
Role overview
Career changer: customer companion: 100% | SBB
Move Switzerland with us. Career changer: customer companion Buchs SG, May 1, 2027, 100%
- Career changer: customer companion: 100% | SBB
- Move Switzerland with us. Career changer: customer companion Buchs SG, May 1, 2027, 100%
- Wir setzen auf Zusammenarbeit und Teamgeist, um die zum Teil physisch anspruchsvollen Aufgaben zu bewältigen.
- You have completed a vocational apprenticeship (at least two years) or a high school diploma.
- such as free GA and discounted travel abroad also for the family
- can be found on our website under Benefits.
Key requirements
- Wir setzen auf Zusammenarbeit und Teamgeist, um die zum Teil physisch anspruchsvollen Aufgaben zu bewältigen.
- You have completed a vocational apprenticeship (at least two years) or a high school diploma.
What the company offers
- such as free GA and discounted travel abroad also for the family
- can be found on our website under Benefits.
- You can move that.
- As a customer companion, you are in direct contact with our customers and accompany them on their journey.
- You check tickets and record personal details of passengers without a valid ticket.
- For example, you give our travelers information about their connecting connections with train announcements.
- You offer support in the event of disruptions and in the implementation of safety standards.
- You are also responsible for preparing the train.
- This means that you carry out brake tests as well as internal and external checks on the trains.
- When there is a high volume of passengers, you will take on customer management tasks at the train station.
Application process
- now
- You can look forward to this.
- As a customer companion, you are in direct contact with our passengers and accompany them on their journey.
- You can expect a varied, eight-month paid full-time training course in which you will be trained in theory and practice.
- Our training locations are Bern, Renens, Olten or Zurich Altstetten.
- After successfully completing your final exam, you will work shifts as a customer companion throughout Switzerland, with the shifts beginning and ending at the same training location.
- The customer support career offers you interesting opportunities for further development in personnel or technical management functions.
- As a customer companion, you contribute to our big goal: enthusiastic customers.
Contacts
- Unfortunately, applications via email cannot be considered. Telephone + 41 51 220 20 29
- [email protected] simplyyou Telephone +41 51 281 24 11
Additional details
- Move Switzerland with us. Career changer: customer companion Buchs SG, May 1, 2027, 100%
- Benefits such as free GA and discounted travel abroad also for the family
- You also have the willingness to acquire two language diplomas (level A2) within two years: French and either Italian or English.
- You will receive initial feedback from us no later than 10 working days after receipt of your application. About the application process SBB Recruiting Support FAQ about the application Stefan Decasper, team leader Telephone +41 51 281 24 11
- In addition, as an employer, we are also flexible when it comes to balancing your professional life with your private life. Differences welcome
- That is why we are committed to ensuring that all employees can contribute their individual strengths and ways of thinking. Career and development
- We contribute financially and temporally to selected external further training courses.
Notes and original content
- Move Switzerland with us.
- Career changer: customer companion
- Buchs SG, May 1, 2027, 100%
- Benefits such as free GA and discounted travel abroad
- also for the family
- You will receive initial feedback from us no later than 10 working days after receipt of your application.
- Final decision
- Application
- Any questions?
- About the application process
Questions about this listing
What salary does FFS Officine (Ferrovie Federali) offer for this role?
FFS Officine (Ferrovie Federali) lists CHF 60'000 - 102'000 gross per year for this position in Buchs SG. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does FFS Officine (Ferrovie Federali) offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with FFS Officine (Ferrovie Federali) during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in St. Gallen?
EU/EFTA residents living in the border zone of the country adjoining Canton St. Gallen can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with St. Gallen's cantonal migration office or with HR during the application.
How do I apply for this position at FFS Officine (Ferrovie Federali)?
Use the "Apply now" button on this page — it links directly to FFS Officine (Ferrovie Federali)'s original listing at jobs.sbb.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
