Team Leader Operations – People, Process, Business Applications — Bucher + Suter AG
- Location
- Bern
- Contract
- full-time
- Posted
- 38 days ago
Role overview
Environment
- Environment
- The successful candidate will act as a bridge between Operations, HR, IT, Project Management and business stakeholders, ensuring that teams, processes and tools are aligned to support scalable delivery.
- Role positioning: This is not a purely administrative team lead role. Key Responsibilities Leadership & people management
- Experience
- 5+ years of experience in Operations, Service Delivery, HR Operations, Process Management or a similar leadership role.
Main responsibilities
- The successful candidate will act as a bridge between Operations, HR, IT, Project Management and business stakeholders, ensuring that teams, processes and tools are aligned to support scalable delivery.
- Role positioning: This is not a purely administrative team lead role. Key Responsibilities Leadership & people management
- Lead, coach and develop a team of approximately 10 employees in Switzerland.
- Foster a positive, collaborative and accountable team culture.
- Conduct regular development, performance and feedback discussions.
- Support individual development plans, certification planning and career growth.
- Partner with HR on employee-related topics, onboarding, retention and engagement. Recruitment & talent management
- Manage and support recruitment activities in Switzerland in close collaboration with HR and hiring stakeholders.
- Contribute to workforce planning, capability mapping and succession planning.
- Ensure a structured onboarding experience for new employees.
Key requirements
- Experience
- 5+ years of experience in Operations, Service Delivery, HR Operations, Process Management or a similar leadership role.
- Proven experience leading and developing teams.
- Experience working with quality management systems, compliance frameworks or ISO-based environments.
Application process
- This role combines leadership, HR-related responsibilities, process ownership, compliance management and business application governance.
- We are looking for an experienced and people-oriented Team Leader Operations to drive operational excellence, team development, process compliance and internal business application governance within our Swiss Operations organization.
- It is a cross-functional operations leadership role with responsibility for people, processes, compliance and business applications.
- Business applications & internal project delivery Salesforce engagement business application
- Act as business owner or key business stakeholder for Salesforce engagement-related initiatives.
- Prioritize, coordinate and follow up on business requirements, improvements and open EPICs.
- Collaborate with IT, operations stakeholders and project teams to ensure delivery of business value.
- Drive adoption, process alignment and continuous improvement of Salesforce-related operational workflows. Learning Management System
Additional details
- Role positioning: This is not a purely administrative team lead role. Key Responsibilities Leadership & people management
- Partner with HR on employee-related topics, onboarding, retention and engagement. Recruitment & talent management
- Identify skill gaps and support training and development initiatives. Process & TQMI compliance
- Business applications & internal project delivery Salesforce engagement business application
- Drive adoption, process alignment and continuous improvement of Salesforce-related operational workflows. Learning Management System
- Experience in project delivery, stakeholder coordination and backlog prioritization.
- High sense of ownership, accountability and confidentiality.
- German and/or French is a strong advantage for the Swiss market.
- Experience with Agile backlogs, GitLab EPICs or internal transformation programmes. What you can expect Hybrid working model and modern tooling
- Two paid Volunteer Time Off (VTO) days per year Diversity and Inclusion Statement
Notes and original content
- Role positioning: This is not a purely administrative team lead role.
- Key Responsibilities
- Leadership & people management
- Partner with HR on employee-related topics, onboarding, retention and engagement.
- Recruitment & talent management
- Identify skill gaps and support training and development initiatives.
- Process & TQMI compliance
- Business applications & internal project delivery
- Salesforce engagement business application
- Drive adoption, process alignment and continuous improvement of Salesforce-related operational workflows.
Questions about this listing
What salary does Bucher + Suter AG offer for this role?
Bucher + Suter AG lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Bucher + Suter AG offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Bucher + Suter AG during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Bucher + Suter AG?
Use the "Apply now" button on this page — it links directly to Bucher + Suter AG's original listing at bucher-suter.com, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
