Business Analyst Prozess Schaden (w/m/d) — die Mobiliar
- Location
- Bern
- Contract
- full-time
- Posted
- 5 days ago
Role overview
This is what awaits you
In the “Process Damage” department, you are actively shaping the future of furniture claims processing.
In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented. This is what you do with us:
- This is what awaits you:
- In the “Process Damage” department, you are actively shaping the future of furniture claims processing.
- Höhere Aus- oder Weiterbildung in Betriebswirtschaft oder Informatik
- Berufserfahrung als Business Analyst, Product Owner oder Requirements Engineer
Key requirements
- Höhere Aus- oder Weiterbildung in Betriebswirtschaft oder Informatik
- Berufserfahrung als Business Analyst, Product Owner oder Requirements Engineer
- Erfahrung in der Versicherungsbranche, vorzugsweise in der Schadenregulierung
- Agiles Mindset und Bereitschaft, in unserer nach SAFe (Scaled Agile Framework) gestalteten Organisation zu arbeiten – sowohl vor Ort als auch in Zusammenarbeit mit Offshore-Teams
- Ausgeprägte Fähigkeit, komplexe Zusammenhänge zu erkennen und lösungsorientierte Ergebnisse zu erarbeiten
- Souveränes Auftreten im Umgang mit unterschiedlichen Anspruchsgruppen in Business und IT
- Fliessende Deutschkenntnisse und gute Englischkenntnisse
Application process
- You accompany modernization and digitalization projects in the damage area, drive the further development of our applications and support stable operation in the sense of DevOps.
Company and context
- As a business analyst: in our agile network organization, you identify and analyze customer needs and ensure professional requirements management.
- With your networked thinking and your own initiative, you ensure clear and transparent communication between departments, IT and other stakeholders within and outside the network organization.
- This way you make a direct contribution to efficient and customer-oriented claims processing. This is what you bring with you:
- Higher education or training in business administration or computer science
- Professional experience as a business analyst, product owner or requirements engineer
- Experience in the insurance industry, preferably in claims settlement
- Agile mindset and willingness to work in our SAFe (Scaled Agile Framework)-designed organization – both on site and in collaboration with offshore teams
- Strong ability to identify complex relationships and develop solution-oriented results
- Sovereign appearance in dealing with different stakeholders in business and IT
- Flowing knowledge of German and good English Working with us:
Additional details
- In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented. This is what you do with us:
- This way you make a direct contribution to efficient and customer-oriented claims processing. This is what you bring with you:
- Flowing knowledge of German and good English
- We live an open, communicative cooperation, promote self-responsible action and consistently focus our customers. This is what we offer:
- We enable flexible working models and offer 20 weeks of maternity leave and 6 weeks of paternity leave, above-average family allowances and a sustainably financed pension fund. Training and development
- For job-relevant, external training, we participate generously.
- Among other things, we offer you up to 25% bonus discount, a half-tax subscription, discounts on mobile phones as well as free subscriptions with flat rate and discounts at cultural events. Further conditions of employment Manager for Cookie Consent:
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Notes and original content
- In this role, you combine technical know-how in the claims process with a business and IT perspective and ensure that our processes become more efficient, digital and customer-oriented.
- This is what you do with us:
- This way you make a direct contribution to efficient and customer-oriented claims processing.
- This is what you bring with you:
- Working with us:
- We live an open, communicative cooperation, promote self-responsible action and consistently focus our customers.
- This is what we offer:
- Compatibility
- We enable flexible working models and offer 20 weeks of maternity leave and 6 weeks of paternity leave, above-average family allowances and a sustainably financed pension fund.
- Training and development
Questions about this listing
What salary does die Mobiliar offer for this role?
die Mobiliar lists CHF 68'500 - 104'000 gross per year for this position in Bern. This is the salary published in the original listing (or, when the employer omits a figure, a realistic estimate for the role and sector) — the calculator on this site converts it to your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does die Mobiliar offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with die Mobiliar during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at die Mobiliar?
Use the "Apply now" button on this page — it links directly to die Mobiliar's original listing at jobs.mobiliar.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
