Application Manager Studitracker / Service Manager III — Universität Bern
NewCHF 68'500 - 104'000
Universität Bern · Bern (BE)
- Location
- Bern
- Contract
- full-time
- Posted
- 2 days ago
SalaryCHF 68'500 - 104'000
Role overview
Tasks
- Develops, maintains and tests student administration systems based on Omnitracker
- Accept requirements together with the specialist department ZIB, the digital officer teaching and the faculties and translate them into viable solutions
- Administrative processes around application, admission and enrollment together with the specialist department analyze and gradually digitize
- Analyze, triage and process incidents and service requests as well as ensure 2nd/3rd level support
- Creating and continuously updating relevant documentation
- Operation of the Studitracker application
- Sharing knowledge in the team and supporting further central teaching services (KSL, LMS) if necessary
Requirements
- University of applied sciences degree or equivalent education preferably in computer science or business informatics
- Experience in the support and responsibility of applications including their modules and interfaces
- Experience and knowledge of the framework Omnitracker (Omninet GmbH) as well as of VBScript, Python, Java, PHP and SQL as well as with modern web frontend technologies are advantageous
- Develops, maintains and tests student administration systems based on Omnitracker
- Accept requirements together with the specialist department ZIB, the digital officer teaching and the faculties and translate them into viable solutions
Main responsibilities
- Develops, maintains and tests student administration systems based on Omnitracker
- Accept requirements together with the specialist department ZIB, the digital officer teaching and the faculties and translate them into viable solutions
Application process
- Administrative processes around application, admission and enrollment together with the specialist department analyze and gradually digitize
- Analyze, triage and process incidents and service requests as well as ensure 2nd/3rd level support
- Creating and continuously updating relevant documentation Support and train stakeholders Operation of the Studitracker application
- Sharing knowledge in the team and supporting further central teaching services (KSL, LMS) if necessary Requirements
- University of applied sciences degree or equivalent education preferably in computer science or business informatics
- Experience in the support and responsibility of applications including their modules and interfaces
- Experience and knowledge of the framework Omnitracker (Omninet GmbH) as well as of VBScript, Python, Java, PHP and SQL as well as with modern web frontend technologies are advantageous
Company and context
- High self-employment and sense of responsibility, pronounced team orientation and enjoyment of knowledge transfer, quick comprehension, organizational skills as well as the readiness for education and training German and English in word and writing We offer: Team-oriented work
Additional details
- Creating and continuously updating relevant documentation Support and train stakeholders Operation of the Studitracker application
- Sharing knowledge in the team and supporting further central teaching services (KSL, LMS) if necessary
- High self-employment and sense of responsibility, pronounced team orientation and enjoyment of knowledge transfer, quick comprehension, organizational skills as well as the readiness for education and training German and English in word and writing Team-oriented work
Notes and original content
- Creating and continuously updating relevant documentation
- Support and train stakeholders
- Operation of the Studitracker application
- Requirements
- High self-employment and sense of responsibility, pronounced team orientation and enjoyment of knowledge transfer, quick comprehension, organizational skills as well as the readiness for education and training
- German and English in word and writing
- Team-oriented work