Fachangestellte*r Administration Support — Stadt Bern
- Location
- Bern
- Contract
- Full-time
- Posted
- —
Full description
The Support Section is the hub of the Asylum Service: Together with the social workers of the Integration 1 and 2 sections, we ensure that our clients receive their insurance, benefits and requirements correctly and reliably. We clarify questions about AHV, family allowances, health insurance and scholarships, are the first point of contact at the counter and on the phone and take care of post, new registrations and accounting in the case management system. We are in exchange with clients, authorities, medical practices and insurance companies.We work in specialized fields, represent each other, consider strengths and preferences and share responsibility. With us, a flat hierarchy and a collegial approach awaits you.
Due to a change in the law for persons with S status and temporarily admitted (VA), new social assistance rights arise. We are therefore facing various adjustments, such as the change from collective insurance to individual insurance as well as new entitlements to family allowances and scholarships. In order to cope with this additional effort, we are looking for several new employees in the Support section.
Application deadline until 23.11.2026 Tasks: • Collaboration with main focus in the field of research scholarships, health insurance or AHV • Additional fixed cooperation in at least one other field of work • Processing of orders of social workers and general administrative tasks (data management in the case management system NFAM, counter, telephone service, postal processing) Requirements • Commercial or comparable training • Ideally, work experience in the asylum and refugee sector or in public welfare • Joy of dealing with people from different cultures • Planning and organisational skills • Careful work and persistence for routine work and tricky business cases We offer: For sense and city life With us you change something. You help shape city life, carry responsibility and make Bern more liveable. In the city of Bern, more than 4,500 people work together across five directorates and more than 80 job profiles. We are committed with passion and conviction to the people who live here, who work here. Together we shape the community and the future of this city – visible, tangible, sustainable. for our city. For Bern.
Questions about this listing
What salary does Stadt Bern offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Bern is CHF 68'500 - 104'000 gross per year — an estimate, not a figure communicated by Stadt Bern. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Bern offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Bern during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Bern?
Use the "Apply now" button on this page — it links directly to Stadt Bern's original listing at jobs.bern.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
