ICT Supporter*in 2nd. Level — Stadt Bern
- Location
- Bern
- Contract
- Full-time
- Posted
- 4 days ago
Full description
To strengthen our Support Center team (2nd level), we are looking for a committed and service-oriented personality immediately or by agreement. If you enjoy customer support and want to work in a dynamic IT environment, we look forward to receiving your application. The position is initially limited to 1 year, with the possibility of subsequent permanent employment.
Tasks
- Co-responsible for the operation, maintenance and further development of Support Center 2nd. Level
- Proactive optimization of customer support and work processes
- Regular field service missions according to operational plan
- Supporting the 1st. Level support for complex disruptions and support requests
- Secure interfaces and communication with other specialist areas, participation in projects and participation in committees
Requirements
- Completed training as ICT specialist EFZ or comparable training
- Several years of professional experience as an ICT supporter 2nd. Level & Field Support
- High commitment and flexibility as well as a communicative, resilient, reliable person
- Team player mentality with an independent, solution- and customer-oriented working method
- Category B driving licence
We offer
For sense and city life With us you change something. You help shape city life, carry responsibility and make Bern more liveable.
In the city of Bern, more than 4,500 people work together across five directorates and more than 80 job profiles. We are committed with passion and conviction to the people who live here, who work here. Together we shape the community and the future of this city – visible, tangible, sustainable. for our city. For Bern.
Questions about this listing
What salary does Stadt Bern offer for this role?
The original listing does not state a salary. Our estimate for this role and sector in Bern is CHF 85'000 - 119'000 gross per year — an estimate, not a figure communicated by Stadt Bern. The calculator on this site converts a gross salary into your actual net take-home once cross-border tax and social contributions are applied.
Is this a full-time role, and what type of contract does Stadt Bern offer?
This listing is a full-time position. The contract type shown here comes directly from the employer's original posting; always confirm exact hours, notice period and probation length with Stadt Bern during the application process, since these details can vary by role even within the same contract category.
Do I need a cross-border work permit for a role in Bern?
EU/EFTA residents living in the border zone of the country adjoining Canton Bern can apply for a G permit; the Swiss employer files it with that canton's migration office after the contract is signed. Border-zone rules and processing times vary by neighbouring country and canton, so confirm the specifics with Bern's cantonal migration office or with HR during the application.
How do I apply for this position at Stadt Bern?
Use the "Apply now" button on this page — it links directly to Stadt Bern's original listing at jobs.bern.ch, so your application goes straight to the employer's own applicant-tracking system. Frontaliere Ticino does not collect or forward applications itself.
